Asti Bhavsar

- Led a dedicated team, enhancing customer service and the shopping experience. - Managed store operations, including inventory, merchandising, and sales strategies. - Established expertise in diverse sports products, fostering loyalty. - Initiated staff training, resulting in an informed and empowered team. - Collaborated on dynamic sales strategies, driving notable revenue growth. - Optimized inventory and reduced stock shrinkage. - Acted as a liaison between customers and management. - Received multiple awards for outstanding performance

- Developed VM guidelines tailored for the Indian market's SS22 collection. - Managed VM setup for Mumbai stores. - Coordinated vendor partnerships, costings, and orders for seasonal displays and brand marketing in line with HQ standards.

- Edited social media video content for influencers and clients. - Produced and edited content for the company's Instagram account. - Led the research, planning, and creation of short-form video content for both the company and its clients. - Proficiently utilized design tools and software, including Adobe Premiere Pro, Canva, Inshot, VN Editor, and Vita for video editing.

- Aided in online order processing, ensuring timely fulfillment. - Coordinated with courier company agents for order pickups and deliveries. - Managed customer return orders, recording them accurately in the system. - Maintained daily records of online sales and returns.

- Styled store mannequins for attractive displays. - Ensured store hygiene by folding, stacking, and organizing merchandise. - Arranged seasonal store collections according to company mock shop standards

- Achieved and exceeded sales targets, consistently driving revenue growth. - Promoted ongoing sales and special offers through cold calling, expanding the customer base - Provided exceptional customer service, addressing queries and complaints promptly.

- Assisted customers during the high-demand sale period, providing guidance and support. - Actively promoted Big Bazaar Loyalty Cards through effective verbal communication. - Distributed promotional pamphlets to inform customers about sale offers and discounts.