Astha Kashyap

Zafin is an award-winning provider of relationship banking software solutions to the financial services industry. As the market leader in relationship banking for Retail, Corporate, Wealth Management and Correspondent Banking, Zafin is transforming the way banks manage products, pricing, loyalty and billing across the entire client relationship. Our flexible software suite, miRevenue, is a complete Product and Pricing Lifecycle Management (PPLM) platform – a “start-to-finish” view of the way banks bring products to market quickly and easily with a focus on revenue enhancement. Our global client base includes many of the world’s largest and most respected tier-1 banks, all of whom are referenceable. With a presence in more than 40 countries, miRevenue routinely generates 100% ROI in under 12 months. Zafin is privately owned and operates out of multiple global locations including North America, Europe, Asia, the Middle East and Africa.

Zafin Labs is a leading global provider of innovative Pricing and Billing solutions for Banks and Financial Service Providers that enable true Customer Centricity. • Responsible for managing the relationships for the strategic accounts in Middle East region. • Responsible for both current revenues and growth. I additionally supported all sales initiatives in the region as well.

• Responsible to explore new business opportunities (part of Investment Banking on deal origination), turn around the credit and manage the deal / relationship. • Responsible to meet the portfolio revenue targets, while maintaining the quality of the assets through efficient pricing, structuring and risk management. • Support Global Relationship Teams (at various locations) to effectively progress on financial propositions and aggressively grow the bank's share of wallet. • Create opportunities to cross-sell various products of the bank viz. PFS / Treasury / Insurance etc. and market the global expertise to maximize the overall relationship returns. • Ensure strict compliance with internal and external (Qatar Central Bank) policies & procedures.

• Preparing Credit Proposals (including detailed assessment of operational risk, Industry risk and Financial risks), analyzing financial statements, conducting sensitivity analysis, needs analysis and commenting on variations. • Management of customer portfolio of corporate relationships through active client calls, correspondence and providing clients with efficient transaction and service support. • Coordinating the credit risk management and issues raised, by providing active solutions. • Monitoring security and facilities exception reports, adherence to group lending guidelines and audit. Major challenges faced Time Management, Near accurate evaluation of risks, Delivering excellent customer service to sophisticated corporate customers, Tracking down new business opportunities. Key Achievements Received several commendations from corporate clients for excellent & professional service.

Supporting relationship teams in day-to-day operations & dealings with customers, and Analysing financial statements.

• Making third party payments on behalf of the bank after obtaining all proper approvals. • Allocation and recovery of costs from all the departments on monthly basis using Autopay function on HUB. • Coordinating all utility bills for the bank, retrieving rents from tenants, doing provisioning and reversals.

• Assisting Network Administrator in trouble shooting, managing LAN Network, Lotus notes administration, OS/2, Citrix, Windows operating system and relocation of PC’s. • Attending customer hotline, locally and internationally

• Sending and processing Telex msg., Faxes, Emails & telefaxes for all branches. • Guiding dept.’s to sort out swift id codes for authentication & initiates swift authentication for banks, which do not have Swift keys by coordinating with group offices.