Asta P

Customer Success, Travel @ Flywire

About

Passionate about the intersection of technology, hospitality, and tourism, Asta brings a strong background in Tourism Studies (Universitas Gadjah Mada) and a proven track record in SaaS, Property Management, and Tour Operations. With expertise in social media marketing, revenue growth, event marketing, and communication, Asta thrives in driving engagement and delivering impactful results. Asta is dedicated to helping businesses leverage technology to enhance customer experiences and maximize revenue. Let’s connect and create opportunities together! 🚀

Country

City

Indonesia

Industry

Information Technology & Services

Skill

Business Strategy, Project Integration Management, Customer Satisfaction (CSAT), Customer Retention, Google Workspace, Analytical Skills, Presentation Skills, Jira Service Desk, Bitrix, Property Management System, Reputation, Event Coordination, Partnerships, Social Media Marketing, Decision-Making, Problem Solving, Administration, Property Management, Cash Flow Management, Customer Relationship Management (CRM)

Experience

Customer Success, Travel

Flywire

2025-10 - Present · 1 yr

Singapore

Customer Success Consultant

Stealth Startup

2025-7 - Present · 1 yr 3 mos

United States

Customer Success Manager APAC

Exely - Direct Drive for Your Hotel Sales

2023-1 - 2025-6 · 2 yrs 6 mos

Indonesia

Customer Support Manager

Exely - Direct Drive for Your Hotel Sales

2022-3 - 2023-3 · 1 yr 1 mo

Indonesia

Account Manager

RedDoorz

2020-9 - 2022-2 · 1 yr 6 mos

Indonesia

- Focused manage key accounts in West Indonesia area. - Provided guidelines and assist new clients throughout the onboarding phase. Liaise with all internal departments (tech, operation, sales and business development) to generate the best outcomes for clients. - Developed new initiatives, utilize data analysis and market insight to create a business strategy in order to maximize revenue growth.

Account Manager (ROW)

Kuoni Tumlare

2019-9 - 2020-8 · 1 yr

Greater Jakarta Area, Indonesia

- Maintained and continuously improve the relationship with key accounts to ensure that the interest of both parties are well managed. - Built and negotiated with suppliers and operational team to facilitate successful product adoption as per client's needs. - Provided analysis in relation to market situation and destination/competitor analysis. - Coverage market destinations Australia, New Zealand, Japan, America.

Sales Support Executive (EU regions)

Kuoni Tumlare

2018-5 - 2019-8 · 1 yr 4 mos

Greater Jakarta Area, Indonesia

- Managed the offering letter to client, re quote the product to meet client expectations, go ahead files to operations team as per sales instructions. - Provided documentation support to Sales team, in relation to hotel booking, updating pipeline status, and account profiling.

Senior Tenant Relations

PT. Senayan Trikarya Sempana (Senayan Square)

2017 - 2018 · 1 yr

Greater Jakarta Area, Indonesia

- Coordinated and supervised technical, civil and housekeeping team for any tenant issues occurred as well as daily operation. In addition, assure the case done in timely manner. - Ensured the readiness of units and documents before tenant move in and responsible to do inspection as well before tenant move out from the unit. - Responsibled to advise our tenant regarding any additional payable amount, in-house rules and policy. In addition, explain how to book each facilities in-house.

Communications Associate

Greenhost Boutique Hotel

2016 - 2016

Yogyakarta Province, Indonesia

Supported the management team of Greenhost Boutique Hotel notably in Marketing Communications Division in order to manage the event management held by the community that collaborated with hotel as well as maintain the social media project.