Asit Pariyakool

Technical Service Engineer - Tier 2 @ SolarEdge Technologies

About

An electrical engineer with solar energy-based projects and experiences. A versatile individual seeking to obtain experience to lay a path in electrical engineering career. I am willing to work with my full potential to improve my overall skills.

Country

Thailand

City

Bangkok City

Industry

Renewables & Environment

Skill

Analytical Skills, Electrical Wiring, Field Installation, Work at Height, Solar Energy, AutoCAD, PVSyst, Electrical Engineering, Design Engineering, Energy, Renewable Energy, MATLAB, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft PowerPoint, Thai, English, TOEIC, IELTS

Experience

Technical Service Engineer - Tier 2

SolarEdge Technologies

2024-12 - Present · 1 yr 10 mos

Bangkok

- Support technical cases escalated from Tier 1 engineers - Communicate with Headquarter's R&D team to resolve specific cases: cloud server, API and Modbus protocol - Support proactive cases directly assigned from Headquarter to resolve and feedback the results to for further product development - Provide in-house trainings for other departments regarding technical knowledges: system designs, new product implementation - Support certification tests for new products to meet local regulations - Support pre-sales activities: training customers on new products, system design - Construct Technical manuals (installation/commissioning/troubleshoot) for new products in English and Thai language - Support Alpha/Beta test sites for new product development - Training Tier 1 engineers on new products implementation, handling complex technical issues, onboard new Tier 1 employees - Onsite support technical issues required in-house software and alpha/beta test sites to record all findings

Field Service Engineer - Tier 1

SolarEdge Technologies

2022-12 - 2024-11 · 2 yrs

Bangkok, Bangkok City, Thailand

- Resolving technical issues for solar products: inverters, power optimizers, energy storage, and communication devices both onsite and offsite - Maintenance and troubleshoot electrical equipments onsite - Provide technical support for distributors/customers through call center and service portals - Provide technical trainings: installation/commissioning, O&M, and designing SolarEdge systems - Support proactive cases for key customers: commissioning key projects, onsite trainings, and site audit during construction process - Support distributors to troubleshoot complex cases that required specialized analysis tools