Asim Shaikh
Ecommerce Manager @ International Luxury Group (ILG of Switzerland AG)
About
With a robust background at Opontia, Etrends and currently at International Luxury Group, my career has been marked by a dedication to advancing e-commerce category and brand management. Commanding omnichannel strategies and customer relationship management, my focus is on crafting online solutions that drive sales and sustainable profitability. At ILG, the commitment to excellence is demonstrated through meticulous management of luxury brands across various platforms, including Namshi, Amazon and Noon. My approach integrates key competencies like reporting, analysis, and presentation skills to optimize performance and foster compelling brand narratives.
United Arab Emirates
Dubai
Computer Software
E-Commerce, Online Retail, Analytical Skills, Growth Strategies, Standard Operating Procedure (SOP), Financial Analysis, Project Management, Planning, Business Process Improvement, Financial Reporting, Inventory Planning, Business Strategy, Marketing Strategy, Pay Per Click (PPC), Reporting & Analysis, Data Structures, Business Planning, Strategic Planning, Growth Hacking, Employee Engagement
Experience

Omnichannel Manager
Dubai, United Arab Emirates
• Manage brands end to end across different channels (Noon, Amazon, Mumzworld, FirstCry, Carrefour) • Built Online Strategies to increase sales at sustainable profitability, reduce costs and drive conversion of products including price optimization, Amazon PPC, Influencer Marketing, coupons and deals, customer communications, creatives and removing unprofitable products

Sr. E-commerce Manager
Dubai
Projects Worked On • Strategic Launch of Private Label - O Ozone • ERP Integration with Multiple Channels • Gitex Shopped 2017 & 2019 - Brand Awareness • Operational Process Excellence Scope of Work • Major Categories Managed: Mobile & Camera Accessories, Audio & Video, Wearables, Watches, Beauty & Apparel • Managed a catalog of more than 1,50,000 Active SKUs at a time • Add up new marketplaces and get the store/products listed with them (Souq/Amazon, Noon-AE, Noon-KSA, Groupon, JadoPado, Wadi, eSouq, AlMall, Jollychic, etc) • Scaled up business from the initial target from 1,00,000 AED to 4,500,000 AED • Conceptualized attractive deals and bundle offers for various marketplaces • Built future buying trends and seasonal events (Eg; Black/White/Yellow Friday) • Aging analysis and stock liquidation methods & implementation • Inventory Planning for Best Sellers and transform it to Private Label for the same (category level) • Managing ERP System In and out for orders and inventory

Sr. Customer service executive
Mumbai Area, India
Technical Support for AT&T Internet, VOIP & IP Phone. Assisting customers on their issues by troubleshooting as per the network training. Provided Email, Chat & Voice Support assistance. Generate Daily Reports of the chats. Share rare & unique cases with Team to make life easier for subordinates. Acting Team Lead in absence of the Team Leader.

Sr. Customer Service Associate
Kaizen Global Services
Mumbai, Maharashtra, India

Sr. Customer Service Associate
iConsultech Pvt. Ltd
Mumbai, Maharashtra, India
Asim Shaikh's Contact Information
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