asim mahmood

trainee project manager

About

An enthusiastic and communicative team leader, easily able to self-motivate and not afraid of a challenge. I have experience in customer service environments and have learned how to motivate and support both customers and colleagues alike through my positive attitude and strong beliefs that hard work and delivering excellent customer service will lead to increased outcomes. With more than three years’ experience, in leadership and governance, I am adept at managing small teams and managing financial budgets moreover during my ‘on the job’ experiences have afforded me a well-rounded skill set. I have received feedback that I am both approachable and trustworthy and am keen to progress my career within the Construction Industry. I have a strong educational foundation which is ongoing and a passion for governance and leadership. I am incredibly enthusiastic about student politics and the ever-changing ways of communications

Country

united kingdom

City

peterborough

Industry

information technology and services

Skill

public speaking, team leadership, communication, teamwork, training, corporate governance, research, change management, customer service, microsoft excel, microsoft word, leadership, powerpoint, microsoft office, sales, management, problem solving

Experience

sales support advisor

whirlpool corporation/indesit company

2015-10 - 2015-11 · 2 mos

* Making outbound calls to Hotpoint, Indesit, Swan and Whirlpool customers, to arrange delivery and confirming correct delivery details * Updating key information for the delivery team i.e. customer contact details, logistic information or ensuring that they had the right equipment required * Upselling guarantees from 12months to 2years or more. * Taking inbound customer query calls and resolving often complex delivery issues

customer service representative

peterborough auto services

2012-6 - 2013-3 · 10 mos

* Dealing with customer visitors to site, showing them cars and paperwork, * Problem solving any customer issues as they arose * Ensuring that cars were suitable for sale through visual inspection * Escalating any issues to the manager. * Organising the office by managing administration * Scheduling mechanic activity so that the customer cars were ready on time * Supporting managers with their duties on occasions

trainee project manager

business critical solutions

2019-9 - Present · 7 yrs 1 mo

I am currently working as a Trainee Project Manager for Business Critical Solutions. We deliver services and solutions specifically for data centres and other business-critical environments. BCS is focused on providing cutting edge, highly flexible data centre solutions, underpinned the latest processes, techniques and standards to maximise our clients' investment and performance.

facilities management operator

farsight security services ltd.

2016-10 - 2017-9 · 1 yr

* Make outbound calls to Elite Security Group onsite guards to ensure that they are making there On Calls, hourly Check Calls,and Off Calls on time. * Make outbound calls to Regent Samsic alpha 1 to ensure the guards are making there On Calls, hourly Check Calls,and Off Calls on time. * Take inbound calls from alarm monitoring and key holding companies that have been contracted by Elite Security Group if there is a problem onsite. * Make outbound calls to Elite Mobile guards and inform them of the problem that has been reported. * Take inbound calls from Sycma Security.