Asim Kumar

I spearheaded the growth of the Data Protection & HSM business at Thales in Noida, driving revenue through new business development and up-selling to existing customers. I successfully managed the sales cycle, collaborated with Eco-system partners, and provided solutions to CXO's on their Data Protection needs. My efforts also led to driving different compliances and developing business in different states through regional partnerships. • Developed new business opportunities and use cases for Thales portfolio • Managed the sales cycle from prospection to successful closure • Collaborated with Eco-system partners to develop new accounts

• Data Management: To make sure that the data is clear, accurate & organized & rolled into reports via salesforce. • Platform & system: To make sure that the CRM & other platforms must be integrated, robust. The goal of having these assets is to deliver value to sales team in a scalable & flexible fashion. • Reporting & administration: Need to make that raw data is effectively processed; & accurate reports & dashboards are presented to sales leaders which enable them to respond to internal as well as market challenges & drive revenue growth. • Pricing & contracting support: To take care of all high quality proposals that can be turned around quickly & efficiently. Contracts must be positioned competively; however they must also fulfil company & customer objectives & establish mutual value. • Analytical & business insight: Intelligent & timely analysis of data can be invaluable for sales leaders. It is critical for deciding how to adjust the sales organization and go-to-market model. E.g.: Product preference of customers, Best practice of top sales reps in the organization. • Lead generation & management: To capture the generated lead from different sources & following up on those leads in a seamless manner. • Forecasting: Provide accurate forecast to operations for inventory preparation, ensures lead times from customers are known internally and met. • Sales Training (Product & enhancements): To drive effective training programs that help sales people keep the information they get and turn it into value for prospects. • Support to partners & customers: To provide support & maintain healthy professional relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. • Support internal teams: To coordinate with different operation teams to ensure all deals are executed, shipped & invoiced to meet sales revenue target.

CUSTOMER SUPPORT  Processing, reviewing and releasing sales orders: We receive orders from customers / sales which we process in our ERP Oracle.  To process RMA (Return Material Authorization); It’s done when a product at customer’s site turns out to be faulty.  Tracking, follow up and closing of all sales orders, sales return orders and RMA’s processed: We receive different queries from customers regarding order or RMA status. We need to update them with the current status of the same. We also need to track orders which are stuck & need certain information from customers / sales to proceed.  Maintaining accurate electronic files of orders and customer records  To mentor and support the EMEA CS team from India Office & have them achieve their goals in respect to order processing / Order accuracy, timely follow ups maintaining manual reports wherever applicable. To provide first level support to EMEA CS in India Location for their queries and concerns and help in the training needs of the team. SALES SUPPORT  Co-ordinate with sales to provide quotations to the customers:  To provide different information to customers on behalf of sales as & when required  Work with customers and sales as needed, to define the root cause and solution for sales return order INTERNAL SUPPORT  Coordinate with other internal teams to get orders executed in time. (Eg: Fulfillment, Finance, Sales & supply chain team)  To be part of projects as & when required.  To prepare different type of reports as & when required.