Asim Khalil

Lead enterprise IT operations, infrastructure, and cybersecurity across the organization, ensuring high availability, performance, and business continuity Drive digital transformation initiatives to enhance business processes, improve efficiency, and enable innovation across the enterprise Establish and enforce IT governance, compliance, and cybersecurity frameworks aligned with organizational and regulatory requirements, including ISO standards Develop and execute IT strategy and continuous improvement initiatives to support organizational growth and resilience Oversee enterprise systems (Odoo & SAP ERP) and infrastructure, ensuring stability, scalability, and alignment with business needs Strengthen security posture through proactive monitoring, risk management, and incident response strategies Collaborate with executive stakeholders, internal teams, and vendors to align IT services with business objectives Monitor IT performance and implement strategic improvements to enhance efficiency, reliability, and service quality

Managed and optimized daily IT operations across all branches, including servers, networks, and end-user services Implemented and administered Microsoft 365 ecosystem (Exchange Online, Teams Phone, Intune) to enhance collaboration and productivity Strengthened IT security through endpoint protection, access control, backup strategies, and threat mitigation Planned and delivered IT projects, including infrastructure upgrades, branch connectivity, and ERP implementations Coordinated with vendors and stakeholders to ensure successful project delivery and operational efficiency Led IT support teams, ensuring timely resolution of issues and maintaining high service standards Monitored IT performance and introduced improvements to enhance system reliability and business continuity

Supervised daily IT support operations and provided hands-on technical support across all branches Ensured smooth operation of workstations, POS systems, networks, and peripherals Maintained and troubleshot branch connectivity, ensuring minimal disruption to operations Developed and maintained IT documentation, SOPs, and support procedures Escalated complex issues and coordinated with higher-level IT teams for resolution Supported hardware/software deployment and minor infrastructure updates Trained and mentored junior IT staff to improve team performance and efficiency Coordinated with vendors for maintenance, replacements, and support services Ensured adherence to IT policies and basic security standards

Managed enterprise Windows & Linux environments, including installation, configuration, patching, and performance optimization Designed and maintained on-premises and hybrid infrastructure with high availability, scalability, and security best practices Administered Active Directory, Exchange Server, and SQL Server with high availability and replication strategies Deployed and managed virtualization and HCI platforms (VMware, Hyper-V, Nutanix), including clustering and disaster recovery Supported hybrid cloud environments (Azure, AWS, GCP), including networking and security configurations Designed and implemented enterprise networks (LAN/WAN, MPLS, SD-WAN), ensuring secure and optimized connectivity Implemented cybersecurity solutions (firewalls, IDS/IPS, endpoint protection) and managed backup and DR strategies (Veeam, Commvault) Automated administrative tasks using PowerShell and led system upgrades and migrations Mentored junior engineers and maintained technical documentation and standards