Ashwani Kumar Pandey

Banking & payments operations professional with 9+ years of experience across leading organizations including Airtel Payments Bank, Payworld, and NSDL Payments Bank. Expertise in managing end-to-end operations, fraud risk monitoring, compliance, and escalation handling in high-volume environments. ✅ Core Skills: - Payments & Banking Operations - Fraud Risk Monitoring & Prevention - Compliance & Regulatory Adherence (RBI & Internal Guidelines) - Escalation & Dispute Resolution - Process Improvement & Operational Excellence - Team & Stakeholder Coordination ✅ Career Highlights: - Successfully managed large-scale transaction operations with 99%+ accuracy and SLA adherence. - Handled high-priority escalations and disputes, ensuring customer confidence and business continuity. - Implemented monitoring & reporting mechanisms that reduced fraud/operational risk significantly. - Supported audits & compliance checks, contributing to smooth regulatory reviews. Currently open to Assistant Manager opportunities in Gurugram & New Delhi. I bring proven experience in building secure, efficient, and compliant payment operations. 📩 Let’s connect if you’re hiring or know of relevant opportunities.