Ashutosh Jaiswal

Leading process reliability and prescriptive maintenance business across EMEA, GCC, Turkey, and Africa for Infinite Uptime's PlantOS™ platform. Based in Dubai with frequent travel across the territory. On the customer side, I work hands-on with accounts including Emirates Global Aluminium (EGA), IFFCO, EMSTEEL, Star Cement, SPCC, Waraq Paper, Vicat Group, SRF, and Sesazam — helping reliability and operations teams realise value from their deployments, surface hidden bottlenecks, and adopt asset optimisation (AIO) to restructure PM01 schedules based on actual equipment health data rather than static OEM intervals. On the growth side, I drive GTM across Europe — meeting prospective customers for introductions, building pipeline, and executing a structured outreach system targeting cement, steel, aluminium, metals, paper, chemicals, and FMCG plants across DACH, UK, Benelux, Nordics, and Turkey. Key focus areas: → Prescriptive maintenance for static and auxiliary equipment → PM schedule optimisation using real performance data → Cross-selling reliability, process monitoring, and energy solutions into existing accounts → Building repeatable GTM motions for new European and African markets → Partner ecosystem development (Bilfinger, Sulzer, and others) Active deals and engagements span Nyrstar (Port Pirie), ArcelorMittal Poland, Breedon Group, EMSTEEL, and multiple GCC industrial groups.

Now managing a team of Customer Success Managers, I focus on fostering collaboration across all levels from the shop floor to executive leadership ensuring alignment of objectives and seamless execution of digital transformation strategies. The team will follow proven, scalable methodologies to identify and address individual gaps, ensuring solutions are tailored with a strong customer-centric approach. By leveraging the full capabilities of the business, we aim to drive 10x impact across operations, maximizing value realization and long-term success.

Joined Infinite Uptime to build the customer success engine for India's largest industrial accounts — and ended up living on factory floors for the better part of a year. The defining project: I took a small proof-of-concept at Vedanta Aluminium's Jharsuguda plant and, over 9 months on-site, turned it into what is now a 15-plant, 5000-sensor deployment spanning Vedanta Aluminium, Hindustan Zinc (13 plants, 1,972 measurement locations). The results: $700K+ in annual savings at HZL alone, 10,340 hours of unplanned downtime eliminated, and 99.97% prediction accuracy — validated by the plant teams themselves. Simultaneously managed strategic relationships with UltraTech Cement, JSW Steel, Hindalco, MP Birla, and Adani -driving adoption, expansion, and ROI delivery across predictive maintenance deployments. Built standardised onboarding documentation for the IDAP SaaS platform that improved user adoption across the portfolio. Introduced a renewal SOP that achieved 100% renewal rate across all managed accounts. 90+ flights in one year. 3 flights every 3 days. Recognised with the Customer Success Excellence Award (2024) and back-to-back quarterly "You Made a Difference" awards in Q2 and Q3.

As Sales Director at Cuemath, I led the successful launch of Cuemath Plus, ensuring maximum impact through strategic planning and channel analysis. Monitoring daily KPIs and providing detailed performance reports to the Chief Sales Officer were crucial in driving informed business decisions. I transformed our referral channel process into an efficient system, improving conversion rates and streamlining operations. My leadership of a high-performing team empowered each member to achieve their sales targets, fostering a culture of collaboration and accountability. By conducting regular performance reviews and strategic planning sessions, I ensured continuous improvement and growth within the team. This resulted in a robust sales pipeline and a significant increase in revenue.

In my role as Senior Manager at BYJUs, I led a team of over 20 sales professionals, driving nationwide B2C revenue growth. By managing a sales pipeline valued at INR 22 Lakh, I continuously refined strategies to maximize our conversion rates. My efforts in acquiring high-value clients helped me consistently rank among the top achievers in the organization. Additionally, I orchestrated the performance of 40 Business Development Associates, implementing effective sales strategies that significantly boosted net revenue. My focus on team development and innovative approaches to sales cultivated an environment of success, resulting in impressive revenue milestones for the company.

As a co-founder of Freezote, I took the lead in establishing operations and built a strong customer base of over 50,000 college students. By executing strategic promotions and focusing on exceptional customer service, we enhanced our brand reputation and market presence significantly. I established fruitful partnerships with reputable colleges like GALGOTIAS and AMITY for on-ground promotions, driving impressive sales growth. Collaborating with industry leaders such as eBay and Paytm to develop innovative coaching programs also enriched our offerings, positioning Freezote as a valuable provider in the educational sector.