Ashraf Zaitouna, MHA

Manage the infection disease department Clinical trial Studies Invoices • Communicate with sponsor regarding any issue regarding any invoices and payments. • Manage H Pay for infection disease clinical research department. • Manage and pay all invoices related to patients and the department. • Ensure the clinical study Maintains accordance with protocol, applicable regulations, Good clinical Practice (GCP) andInstitutional Review Board (IRB) requirement. • Review study Calendar and budget before activating it and Links them to Oncore and EPIC. • Assists Budget and Contract Managers (BCMs) by working with sections/departments to ensure all start-up documents are received and ready to route in CTMS • Request amendments from sponsors for period of performance date extensions and PI changes. • Works with the Director and BCMs to ensure routing, pending, and tracking data is updated and accurate • Allocates, authorizes, monitors, and controls expenses. • Maintains accurate accounts receivable and payable data in VETS (Visit Earnings Tracking System), Greenphire, and OnCore. • Compare actual spending to original budget and identify any variances with particular attention being paid to faculty salary. •Preparing and submitting regulatory documents to sponsors and IRBs, including study protocols, informed consent forms, investigator brochures, safety reports, and amendments. •Reviewing study activities to ensure adherence to protocols, regulatory requirements, and GCP guidelines, identifying potential compliance issues and taking corrective actions. •Communicating with IRBs regarding study submissions, protocol amendments, adverse event reporting, and ongoing study oversight. •Assisting in the initiation of clinical trials by preparing regulatory packages, coordinating site activation activities, and obtaining necessary approvals. •Maintaining detailed records of regulatory activities, including submission dates,approval status and correspondence with regulatory bodies.

• Greeting patients and their family upon arrival at surgical department. • Register and admit the patients for their surgery. • Update patients’ information and scan any paper that need to be uploaded to the system. • Notify Pre-Op and Post anesthesia care unit on patents and family arrival. • Confirmed all patient’s arrival time and other surgical instruction for the next day surgery such as last time they have anything by mouth, showering, and medication. • Communicate with all other department to ensure patients are receiving top quality of care. • Bored new cases and place them on the operating room accordingly to their schedule. • Communicate with Surgeons, Anesthesiologists, Charge Nurse, Central processing department regarding any changes to the schedule. • Answer all inbound calls, emails and make sure that all the questions are answered. • Place patients on call by confirming with their nurse last time they had anything by mouth before transporting them to the operating room.

Analyze and prepare accurate Revenue to Wage reports for executive review, ensuring timely decision-making and financial management. Streamline banking process by efficiently making deposits, optimizing cash flow, and reducing processing time. Organize and optimize client filing system, enhancing office productivity and customer satisfaction. Oversee and manage office budget precisely, reducing unnecessary expenses and maximizing resource allocation. Promote organizational growth by actively posting job openings and sourcing potential talent to join the team. Coordinate seamless and timely delivery of office supplies by ordering and tracking inventory, minimizing disruptions to daily operations. ● Established strategic partnerships with healthcare insurance providers and credit card companies, leading to increased revenue and expanded services offered to clients. ● Achieved a 20% increase in office revenue within first three months of implementing new marketing strategies. ● Designed comprehensive reputation management plan, creating positive reputation for the office and therapists. ● Maintained up-to-date client files, improving efficiency and reducing gaps between client appointments. ● Successfully developed and implemented a new marketing strategy that significantly increased the number of people served by the organization.

Guarantee company compliance with labor laws and regulations, administer payroll, and update licenses to meet company goals. Monitor and enforce transportation regulations and laws, ensuring truck drivers comply and reporting AFTA mileages to state quarterly. Recruit and train new drivers, maintain up-to-date files, and prepare Revenue to Wage reports for successful hiring. Improve company profitability and progress by regularly updating and revising plans to achieve goals. ● Spearheaded efforts that resulted in a 30% increase in company revenue within the first two years of tenure. ● Successfully navigated challenges of COVID-19 pandemic, ensuring uninterrupted company operations and continuity. ● Implemented comprehensive health and safety measures that safeguarded well-being of all employees during COVID-19. ● Leveraged a strong network and expertise to secure successful partnerships with leading companies like Amazon, Pfizer, Walmart, Costco, GM, Ford, and Fiat Chrysler. ● Consistently upheld a high standard of safety and compliance, maintaining a spotless record with zero accidents or violations for the past three years.

Conducted weekly inventory management to optimize stock levels and minimize waste. Enhanced customer satisfaction by delivering exceptional service and addressing concerns promptly. Trained and onboarded new employees on company policies, procedures, and safety protocols to ensure a safe and productive work environment. Streamlined gas, diesel, cigarette, and merchandise orders to maximize profits and minimize shortages. Maintained a visually appealing and adequately stocked store by organizing products and ensuring cleanliness. Generated daily and weekly sales reports to monitor performance and identify areas for improvement. ● Efficiently scheduled staff hours based on traffic patterns and staffing requirements to optimize labor costs. ● Proactively communicated with vendors regarding pricing changes, product availability, and special deals to maximize profits and customer satisfaction.

Conducted comprehensive patient intake and history assessments to gather pertinent medical information and establish baseline data for treatment. Reviewed examination and lab test results with precision and attention to detail, ensuring accurate diagnosis and appropriate treatment plans. Performed daily patient checks, monitoring vital signs and symptoms to detect changes in health status and facilitate prompt interventions. Reported patient data and clinical observations to the team leader, providing valuable insights for informed decision-making and collaborative care.

Conducted comprehensive patient intake and history assessments, capturing crucial health data for analysis. Analyzed and evaluated examination and lab test results, producing precise and timely reports for medical staff. Monitored patient condition daily, delivering prompt care and support as required. Shadowed and aided leader in surgical procedures, exemplifying exceptional attention to detail and strong work ethic. Compiled and submitted meticulous patient reports to team leader, enhancing communication and coordination between healthcare providers.

Implemented weekly inventory management system to optimize stock levels and streamline ordering, increasing efficiency and reducing waste. Prioritized top-notch customer satisfaction by consistently delivering exceptional service, resulting in increased customer loyalty and positive reviews. Maintained accurate daily sales records, customer feedback, and essential information, enabling informed decision-making and improving overall store performance. Ensured organized, visually appealing, and well- stocked store, while prioritizing cleanliness to provide a welcoming environment for customers and improve store performance. ● Optimized staffing schedules based on store traffic patterns to meet staffing needs, improving customer service and reducing labor costs. ● Trained and onboarded new team members on policies, procedures, and safety protocols, ensuring a smooth transition and promoting a safe work environment. ● Initiated vendor communication to stay updated on pricing and product availability for timely and cost-effective ordering. ● Motivated and inspired team members to achieve sales goals and provide exceptional service for positive client feedback.

Administered cancerous chemical injections to study fruit flies, ensuring accurate dosages and recording all relevant data. Conducted thorough microscope observations of various anatomical regions of fruit flies, identifying and documenting any abnormalities or patterns. Executed PCR experiments with precision, amplifying DNA sequences for subsequent analysis and interpretation. Carried out DNA gel electrophoresis procedures with attention to detail, separating and visualizing DNA fragments for analysis and comparison. Analyzed and compared DNA and protein absorbency levels at 260nm and 280nm wavelengths, generating valuable insights into the composition of samples. Collaborated closely with mentor to collect and evaluate research data, providing valuable contributions to ongoing studies. Systematically organized and entered research data into the database, ensuring accurate tracking and easy retrieval for subsequent analysis.