Ashok Selva Ganesan
COO - Zoho Payment Technologies @ Zoho
About
I’ve spent my career across SaaS, ERP, Payments and Fintech. I have been fortunate to spend most of this journey growing with Zoho’s Finance & Operations and Payments BU—from building core technology, products, and platforms to driving strategy, partnerships, and business growth. Along the way, I’ve had the privilege of building, mentoring, and empowering high-performing cross-functional teams whose contributions have been instrumental to our success. Today, at Zoho Payment Technologies, Zoho’s Fintech and Payments subsidiary, I focus on shaping our global fintech strategy, launching and scaling payments and banking products across global markets, and driving sustainable business growth. I am passionate about innovating and building platforms and products that solve real-world business challenges and deliver meaningful impact at scale.
India
Chennai
Computer Software
-
Experience

Head - Payments & Banking
Chennai, Tamil Nadu, India
- Led Zoho's Payments & Banking vertical across global markets. - Introduced Connected Banking (Banking-as-a-Service), in partnership with several leading banks, embedding banking within ERP and extending ERP into banking portals. This democratised access and accelerated SME adoption at scale - Played a key role in forging strategic partnerships with card networks, banks, and financial institutions. - Led the US launch of Zoho Payments, creating a repeatable framework for global expansion while overseeing product, technology, partnerships, and fraud & risk management. - Directed the creation of Payments Detective, a fraud detection and risk management platform inspired by the same test-everything philosophy behind Detective. - Spearheaded the setup of Zoho Payment Technologies, obtaining RBI Payment Aggregator authorization, and launching operations. - Oversaw the India launch of Zoho Payments, working closely with regulators, banks, and ecosystem partners to ensure compliance and build a scalable foundation for growth.

Head of Frameworks - Finance & Operations BU
- Conceived and launched Detective, an investigative analysis platform built on a test-everything philosophy, which detects and prevents bugs across the entire application stack – APIs, code, queries, databases, cache, asynchronous jobs, performance, and security. Today, it performs over 200 million comparisons per branch merge as a critical CI/CD platform. - Introduced Prestige, a contextual investigative analysis platform that detected performance issues during development. - Developed Device Fingerprinting for fraud detection, which laid the foundation for Payments Detective. - Led the Finance & Operation BU’s Framework team, developing architectures and frameworks that improved performance, scalability, and developer productivity. - Executed platform-wide data integrity initiatives, improving accuracy and reliability of financial data. These challenges later led to creation of Detective. - Unified databases, codebases, and deployment architecture across Finance & Operations BU apps, creating a single-database-multiple-apps architecture that improved efficiency, enabled pre-integrated products, and accelerated feature and new product rollouts.

Member of Technical Staff
Chennai, Tamil Nadu, India
- Contributed to launch of our accounting product, building core features in Banking, AR/AP, and multi-organization support. - Developed core frameworks, including a single-click migration from Zoho Invoice to Zoho Books. Later, eliminated the entire migration by unifying and merging the application, databases and deployment. - Led various application and database performance initiatives across the platform. Insights from this ultimately led to the conceptualization of Prestige.
Ashok Selva Ganesan's Contact Information
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