Ashna Gupta

I enhanced data integrity insights for the Field Service Management product by identifying and addressing issues with customer data that affect our ML model’s performance. I developed seven new metrics for our health dashboard to help customers identify and correct problematic data, targeting our customer’s major pain points. I achieved this by developing JavaScript APIs and using UIBuilder, our internal development tool. This experience deepened my understanding of working with diverse data formats and choosing the most effective solutions to complex problems.

I reimagined an existing multi-tiered application's architecture to support microservices. From this, I discovered the need for a service focused on analyzing trends and data of Humana's agents. I implemented an API using .NET framework to analyze a subset of data on Humana's agents. Throughout the internship, I learned design, business, and technical considerations that should be made when developing products.

I worked with a team of 5 people on their team dynamics, decision making processes, and question forming skills. I sought to make their time together a successful, enjoyable, and productive experience. My main responsibilities include ensuring balance and fairness between all team members in discussions and work loads, creating a safe space for members to express their true opinions, and pushing their own brain storming abilities without giving them explicit answers.

I helped lead a student led nonprofit with the goal of raising scholarship money for financially constrained peers at my high school. We have given away over $45,000 over its 3+ years. My responsibilities included networking with local businesses, planning event logistics, public speaking at city events, budgeting with VP of Finance, and setting weekly agendas.