Ashmita M.

• Delivered critical releases that drove measurable business impact, including a 15% increase in account revenue and strengthened long-term client relationships • Led end-to-end requirement analysis, translating complex client needs into actionable user stories, process flows, and functional documentation (BRD, FSD, SRS) for transparent delivery • Collaborated with clients and stakeholders to translate, prioritise and validate requirements, ensuring alignment with business goals, technical feasibility, and enhanced user experience • Owned, managed and refined the product backlog, balancing business value, stakeholder inputs, and delivery timelines for successful releases • Acted as liaison between business and technical teams, clarifying requirements, mitigating gaps, and ensuring timely feedback loops • Guided and mentored cross-functional teams, providing scope visibility and aligning project objectives to drive delivery excellence • Supported QA and UAT activities, reviewing test cases, validating functional requirements, and ensuring high-quality deliverables • Facilitated Agile (Scrum/Kanban) ceremonies and iterative delivery processes, driving sprint planning, reviews and retrospectives, for continuous improvement • Independently conceptualised and implemented a trivia initiative to enhance the project knowledge within the team, driving engagement that rewarded top performers • Actively utilise AI-driven tools to optimise day-to-day business analysis activities, including documentation, research, requirement structuring, and solution ideation, improving productivity and quality of deliverables • Prepare low-fidelity prototypes and wireframes to illustrate product features and workflows, enabling effective collaboration between business stakeholders and development teams • Leverage SQL for data extraction, analysis, and validation to support requirement analysis, identify trends, and enable data-driven decision making.

• Led end-to-end requirement elicitation through workshops, focus groups, and stakeholder interviews, translating inputs into user stories, use cases, and detailed documentation (BRD, FSD, SRS), while developing wireframes, mock-ups, and workflow diagrams to support solution design • Collaborated with business users to identify process gaps, inefficiencies, and industry trends, conducting GAP analysis and recommending UI/UX enhancements to improve system usability and effectiveness • Supported QA and UAT activities by reviewing test cases, validating functional requirements, and ensuring delivered solutions met business needs and stakeholder expectations • Contributed data-driven insights, including predictive modeling and analytics, to guide product development and strategic decision-making, aligning the product roadmap with cross-functional priorities • Led and mentored a team of 20–25 members, overseeing task allocation, requirement clarification, and delivery within Agile (Scrum) and Waterfall environments

• Executed cross-platform testing across Web, Android, and iOS environments, ensuring platform specific functionality and optimal user experience, and collaborated with stakeholders to validate business requirements • Managed and tracked requirements within the Scrum framework, actively contributing to sprint planning, daily stand-ups, and sprint reviews to support timely and high-quality delivery

• Performed end-to-end manual testing for both web and mobile applications, including writing detailed test cases, executing them, and preparing comprehensive test reports • Identified, logged, and tracked defects through to closure, while continuously updating and optimizing test scenarios based on changing requirements and functional enhancements