Ashley W. Hall, MBA

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.

ettain group is the Talent Solutions Company dedicated to employment opportunities in Technology, Healthcare IT, Digital, Professional, and Government. Since 1996 we’ve helped the most talented professionals in the industry capture the in-demand roles that align with their career goals. We are your long-term career partner and will not only work to find you an opportunity now but will actively work to re-engage you on your next assignment. Top employers and highly skilled talent throughout the U.S. select ettain group for an unparalleled recruitment experience, which has earned us ClearlyRated’s Best of Staffing Diamond Awards for both Talent & Client Satisfaction for 9 consecutive years, an honor achieved by less than 2% in our industry. To learn more about ettain group visit ettaingroup.com To explore job opportunities with ettain group, visit jobs.ettaingroup.com/job-board

• Assisted the client team of GlaxoSmithKline (pharmaceutical company) to create meaningful relationships with their patients, and enabled patients to experience authentic, real-time engagement with the different brands. • Oversaw the accuracy and quality of various projects to ensure program launched/maintenance were executed on time within the established budgets ranging from $100,000 – $200,000. • Resolved complex database issues by analyzing the data or referred to appropriate associate(s) to guarantee successful resolution. • Developed a positive and collaborative relationship with all internal competencies, clients, and vendors; kept clients and account team updated on the status of program activities. • Solid understanding of Consumer Database and Relationship Marketing (CRM) standard principles/applications. • Communicated accurately and effectively internally and externally via email and telephone in a professional and courteous manner.

• Recipient of the Team Excellence Award for Premier Informatics & Technology • Simultaneously project managed over 40+ hospitals and health systems by collaborating with healthcare professions to co-develop long-term innovations that reinvented and improved the way care is delivered to patients nationwide. • Communicated complex and technical information in a clear and concise manner via email and telephone; actively listened to understand the client needs and approached problems and issues in a logical/systemic manner; maintained the highest level of integrity, confidentiality, and trust in a rapidly changing, fast-paced and deadline-driven environment. • Assisted with annual contract renewals and implementations of new clients by hosting conference calls and status report meetings; provided written communication regarding meeting notes, deadlines, decisions, and explanations. • Consistently scored 100% on all product knowledge, training, and compliance tests/quizzes; maintained in-depth and up-to-date knowledge of new concepts to train others. • Served as an integral team member to provide input and feedback on performance and development needs of peers; assessed gaps on team and raised concerns of possible negative downstream implications; helped distribute workload for team; mentored new hires and guided them to become proficient in their position.

• Built and maintained positive working relationships with traders, counterparties, and employees across the globe. • Participated in the Collateral Management team's process improvement and initiatives. • Created and verified Standard Settlement Instructions (SSI) between LaCrosse and counterparties. • Conducted Over-the-Counter (OTC) margin calls by booking collateral in internal system, reconciled counterparties statement, resolved disputes, and daily updated spreadsheets. • Gathered monthly and yearly Agree Upon Procedures (AUP) support; updated federal effective and overnight libor interest rates; and authorized and extracted money transfers internally.