ashley murphy

Interacted with customers and managed cash register with up to $1000 per day.

* Greeted customers and ascertained what each customer wanted or needed. * Assisted customers with purchases and answered questions. * Maintained knowledge of current sales and promotions. * Implemented policies regarding payment and exchanges, and security practices

* Evaluated forecasting, budgeting, monthly management reporting, and operating plan review processes for 14 different internal client groups in response to an internal compliance audit * Created, developed, and communicated detailed process maps, highlighting the defining roles, * responsibilities, timing, and technology using Visio and Excel * Organized all four process maps into supporting documents consisting of Responsibility Matrixes, * SIPOC, and Process Narratives with the purpose of expanding on the detail for each process * Attended weekly intern seminars featuring different employees within the company, including the * CEO, to learn more about their function within TIAA-CREF as well as listen to their insightful advice about the finance industry

* Manage front desk to greet and direct students * Utilize Excel to manage 90 payments $500 for student-led trips each semester * Compile service paperwork and write receipts for all upcoming trip payments as well as count and collect money at events * Plan, organize, and implement the M.L.K. Challenge Day of Service event, consisting of 245 students, raising over $1000 for local nonprofits each year * Promote MLK Challenge by designing flyers with Publisher, speaking to 30 clubs and classes, and recruiting student at contact tables * Organize registration for the Gobbler 5k, consisting of working with Google Doc Forms, Excel documents, and PayPal

Activities and Societies: National Society of Collegiate Scholars, Finance Student Association, Alpha Omicron Pi Fraternity