Ashley Stephenson

Chief Operating Officer @ mycar

About

Experienced Senior Executive who has worked across a number of industries including aviation, retail, FMCG and financial services. A demonstrated history of leading end to end businesses and large scale workforces across operations, finance, procurement and customer service. CA qualified and experienced in leading complex transformation programs.

Country

Australia

City

Greater Sydney Area

Industry

Retail

Skill

Forecasting, Financial Audits, SAP, FMCG, Financial Reporting, Variance Analysis, Managerial Finance, Financial Analysis, Budgets, Management Accounting, Strategic Financial Planning, Change Management, Financial Forecasting, Leadership Accountability, Manufacturing, Customer Experience, Procurement, Aviation, Customer Service, Supply Chain Management

Experience

Chief Operating Officer

mycar

2025-8 - Present · 1 yr 1 mo

General Manager - Retail Operations

Endeavour Group

2021-1 - 2025-8 · 4 yrs 8 mos

Responsibility for the BWS retail operation and end to end P&L of $4B

General Manager

RSPCA NSW

2019-12 - 2021-1 · 1 yr 2 mos

Head of Domestic and International Customer Operations

Qantas

2017-7 - 2019-12 · 2 yrs 6 mos

Sydney, Australia

• Manage $1b operational cost across customer facing functions Domestically and Internationally (cabin crew, lounges, food and beverage) • Management of ~8,000 staff • Member and key contributor to the Qantas Airline Leadership Team • End to end strategic, operational, industrial, financial and people leadership accountability • Revenue and product (food and beverage) responsibility for over 30 lounges globally

Head of Australian Regional Operations

Qantas

2016-7 - 2017-7 · 1 yr 1 mo

Sydney, Australia

• Manage the end to end operation for the Qantas Domestic regional network including Adelaide, Canberra, Cairns, Townsville, Darwin and Alice Springs • Accountability for all airport functions including customer service, lounges, baggage handling and tarmac operations

General Manager - CBR Airport

Qantas

2015-1 - 2016-7 · 1 yr 7 mos

Canberra, Australia

• Manage all airport functions including 500 operational staff • Manage the aircraft turn performance, customer experience, lounge product and tarmac operations • Sales and revenue interface with ACT sales development team

Head of Finance

Qantas

2013-1 - 2016-7 · 3 yrs 7 mos

Sydney, Australia

• Partner with the COO of Qantas Airlines • Financial management accountability of ~$2B across airports, cabin crew, lounges and pilots • Management of a team of ~30 finance and strategy professionals

Divisional Head of Finance - Beverages

Nestlé

2008-2 - 2012-12 · 4 yrs 11 mos

Sydney, Australia

• P&L responsibility for a $600M turnover Division. • Drive decision making, demonstrating commercial acumen across all functions (finance, marketing, sales, supply chain and manufacturing). • Develop 5 and 10 year master business strategies. • Drive the business to deliver the required top and bottom line performance KPI’s through gap assessment and management (balance growth, profitability and market shares). • Set hurdle rates and approve cross functional recommendations for new sales opportunities, NPD and product innovation & renovations. • Act as key Change Agent to implement LEAN philosophies, business unit operational master planning and goal alignment within the commercial division (Beverages Australia was the global pilot and this is now being rolled out in all Markets). • Facilitate and drive the Beverages Leadership Team, including all workshops and meetings.