Ashley Priebe

* Consistently achieved top salesperson recognition, exceeding revenue goals and ensuring customer satisfaction through personalized service. * Demonstrated effective communication by engaging with potential clients, addressing concerns, and tailoring fitness solutions to their needs. * Assisted management in performance improvement (PI) projects, analyzing sales strategies and customer feedback to enhance business operations. * Supported team members and leadership by mentoring new hires, providing insights into sales techniques, and contributing to overall business success. * Maintained accurate client records and scheduling to ensure seamless membership management and compliance with company policies.

* Delivered exceptional customer service, assisting clients, staff, and volunteers with inquiries while maintaining a professional and welcoming environment. * Participated in department PI projects, ensuring operational efficiency and improved service delivery. * Provided direct support to staff and the director, managing daily office functions, coordinating schedules, and handling administrative tasks. * Maintained organized records and medical documents, ensuring compliance with facility standards and regulatory requirements. * Assisted with cost-effective unit operations by tracking office inventory, processing donations, and optimizing office supply management.

* Ensured patient satisfaction by providing a smooth check-in/check-out process, explaining visit details, and scheduling follow-ups. * Demonstrated understanding of healthcare policies and procedures, ensuring compliance with insurance requirements and regulatory standards. * Communicated effectively with patients, physicians, and external parties, including insurance providers and attorney offices, to facilitate proper documentation and authorizations. * Maintained accurate patient records and schedules, adhering to facility standards and HIPAA regulations.

* Provided a professional and welcoming experience for patients and visitors, ensuring a high level of customer satisfaction. * Scheduled patient appointments and maintained accurate medical records, following facility and compliance standards. * Supported physicians and staff by coordinating patient flow, managing documentation, and ensuring office operations ran smoothly. * Assisted in cost-effective office operations by maintaining supplies, reducing waste, and improving administrative efficiency.