Ashley J.

I am a Business Development Manager with deep experience in the commercial transportation insurance space. At Nirvana, I focus on building strong agency partnerships, expanding profitable growth, and helping producers win more business through data-driven underwriting and modern telematics solutions. I take pride in being a trusted resource for my agents—someone who listens, problem-solves quickly, and ensures every submission is handled thoughtfully and with care. My goal is to drive consistent premium growth while elevating the Nirvana experience for both our agencies and their insureds.

Actively solicit is sell insurance products and services to existing and new clients; maintain book of business, expand book of business, and enhance the public image of the agency.

▫ Responds to customer requests for account or policy changes (, billing inquiries, and coverage verification. Delivers World Class Service and completes all customer activities with urgency. ▫ Processing Policy Endorsement and issuing Certificate of Insurance to the Clients. ▫ Educates customers on the importance of insurance and the protection of their business through insurance products and DOT Regulations. ▫ Maximizes opportunities for retention and new business by leveraging product knowledge and exemplary relationship building skills. ▫ Secures documentation needed by the agency, including signed applications, replacement cost estimates, rejections of coverage, and confirmations. ▫ Works with internal team members to ensure the renewal process and service requests are handled accurately and with a sense of urgency. ▫ Facilitates communication with customers and claims staff to make the customer journey as painless as possible. ▫ Stays well-informed with industry standards, current rates, coverages, insurance products, insurance policies, and carriers.

▫ Managed Large amounts of Data for the Trucking Department that consist of 19 Districts (Different offices within the Trucking Department) ▫ Managed the Trucking Department Account Receivables ▫ Managed all Trucking Department Data Base in multiple systems. ▫ Asset Management for Trucking Department in Maximo System ▫ Review Procurement Contracts for Trucking 3rd Party Haulers and Managing associated Data. ▫ Assist with IT Project Management ▫ Reporting IFTA Taxes for Trucking Department ▫ Financial Reporting for Year End and Quarterly analysis ▫ Managed Trucking Department Work Order to assure that we are following all mandated law and company guidelines. Such DOT, ELD, and SPCC ▫ Documentation Specialist for 504 Regulations (Tank Inspection). Ensure that all required documents and 504 forms are attached and completed correctly.

As a Property Manager for Lakewood West Apartments and for our 27 rental homes owned by Investors located overseas, its my goal to provide a result-driven company, where my skills, dedication, and commitment to the property will provide a successfully ran business. In addition our business is committed to the personal development of each employee. Most of the hiring managers have been with the company for many years. It is important that each member of our team to be professional and independent, and to achieve success within the company.