ashley haller

store manager

About

Resourceful Customer Service Associate who consistently meets productivity and sales goals. Proven capacity to resolve issues quickly to improve customer experience and retention. Skilled in maintaining a high level of professionalism, patience and efficacy to minimize customer dissatisfaction and increase customer loyalty. Adept at deescalating upset customers as well as dangerous and threatening situations.

Country

united states

City

anchorage

Industry

retail

Skill

making deadlines, medication administration, customer service, independent living, stocking, remodeling, delegation, promo, social media, leadership

Experience

bha

family centered services of alaska

2017-2 - Present · 9 yrs 8 mos

* Responsible for multiple clientele at a time in the home/community * Teaching Independent Living Skills, Coping skills, appropriate interactions with peers and appropriate behaviors in the community * Transportation to and from appointments * Deescalating Dangerous situations * Medication Administration * Maintain confidential information and records of clients * Respond to medical emergencies * Maintain safety of clients at all times

electronics associate

walmart

2016-10 - 2017-2 · 5 mos

* Organization/stocking * Delegation of projects * Promo remodels weekly * Knowledge of Products * Handling Money * Customer Service, building rapport with long lasting customers * Deescalating aggravated customers

assistant manager

things remembered

2016-2 - 2016-9 · 8 mos

* Opening & Closing Procedures * Keyholder * Bank Deposits, Balancing Tills * Training employees * Making deadlines & Sales Goals * Daily/Weekly/Monthly paperwork including schedules, goals, SHRINK, & Inventory Orders * Customer Service, building rapport with long lasting customers, customer outreach program * Organization, Delegation of projects, Promo Remodels.