ashley caesar

* Prepare, negotiate and finalize quotations for upcoming events * Experience in high volume hotel estimated over 80 quotations per month * Assist the senior’s Sales team with preparing and negotiating large quotations * Good knowledge of technical skills, Video, Sound and IT troubleshooting * Coordinates and manages relationship between PSAV Sales, Operations and hotel Sales department * Meet and greet onsite clients with setup finalization and onsite requests. * Participates in property sites and Pre-Con’s * Manages all incoming phone calls from client’s and various internal hotel departments * Manages salesforce pipelines by inputting all upcoming events * Responsible for incoming calls from prospective and actual clients

* Coordinated group fitness classes, summer camp, birthday parties and babysitting services * Contracted private instructors for youth programs * Trained and supervised employees with facility procedures and front desk software * Organized and implemented marketing, financial and administrative strategies * Maintained inventories, orders and maintained sufficient levels of inventory

* Group Reservations Coordinator * Managed group reservations for corporate bookings. * Liaised and interfaced with sales & Catering department * Effective communication with internal and external clients. * Managed OTA bookings and inventory. * Prepared weekly and monthly reports for sales and revenue * Managed day-to-day communications with corporate conveners and event planners * Assisted in the coordination of the day-to-day operation of the Front Desk. * Managed reservation emails of guest inquiries and re quests. * Responsible for incoming calls from prospective and actual hotel guests * Rooms Division Supervisor * Responsible for running housekeeping shifts and front desk shifts on rotation * Managed housekeeping department open and close procedures and credit assignment * Inspecting rooms with high quality assurance * Supervising housekeeping staff and scheduling * Front Desk Supervision of staff and guest services * Ensuring guest are welcomed and serviced with excellence and quality

* Assisted with the coordination of the Gold Floor Lounge. * Welcomed and serviced VIP guests with proper etiquette and professionalism * Assisted with VIP inquiries and special requests * Responsible for handling all guest concerns and informing the relevant internal departments. * Managed the buffet, morning breakfast and evening cocktails, and ensured relevant quantity with a creative presentation and quality * Managed inventories, orders and maintained sufficient levels of products and small wares