ashley balderson

* Records and manages daily/monthly revenue recognition from projects and non-projects. * Daily/Weekly interaction with Project Managers, Contracts, Manufacturing and Installers. * Generates and maintains detailed electronic and hard copy files for projects and non-projects. * Internally manages multiples projects, hardware installs and software installs simultaneously. * Works with vendors on ordering and delivering third party products in a timely manner. * Knowledge of Elekta hardware, software and third party products.

* Daily interaction with customers concerning national data and risk assessment services. * Managed internal customer database and ERP system (Maximizer and Magic). * Prepared contracts for customers and assists with accounting terms and daily system updates. * Coordinator for XML integration between customers and internal project management team. * Constant interaction with Sales, Project Management, Accounting and Operations departments. * Assisted customers with statistical data reporting and analysis.

* Responsible for commercial real estate lead generation and lead quality research. * Average production of 600 leads per month. * Extensive contact with Economic Developers and government officials. * Generation of more leads in first quarter 2008 than entire 2007 year. * Thorough use of and trainer for LexisNexis, Salesforce and Hoovers. * Creation and maintenance of multiple databases and financial research.

* Extensive use of numerous SAP R/3 functions and domestic/international order expedition. * Averaged 80 inbound calls per day assisting customers with purchase orders, quotes, warranties, and returns. * Expedited urgent orders and communicated with manufacturing and distribution center to ensure timely delivery of systems for OEMS and end users. * Managed multiple Corporate Accounts including 3M, Imation, Procter & Gamble and Bristol Myers. * Customer Service Representative of the Month August 2000 and November 2000.

Project Manager - Patient Monitoring

* Managed over 400 customers in the central United States. * Over 6 years of SAP R/3 experience. * Coordinated projects with technicians, shipping/credit departments and the end user. * Strategic planning in contacting customers and initiating new business relationships. * Regular interaction with customers over the telephone and e-mail. * 19% over Sales budget for FY2005.

* Manager for team of five * Team handles over 200 engineers in multiple countries and continents * Customer contact for escalations * Local Key User for Region Americas on Movex system (M3/Infor) * Local Key User for Region Americas on Field Change Orders * Key contact for interactions with FDA * Scheduler for time off * Extensive use of Salesforce.com * Responsible for Invoicing, Credits and Debits * Inventory Control * Monitor EDI shipments * Manages returns into logistics hub * International logistics * Domestic logistics * ACE documentation * Radioactive seed ordering * Radioactive source ordering * Spare parts ordering