Ashish Chirputkar
Head of Engineering, Sr. Director, Cloud - SaaS Platform, Applications, Virtual Services, Analytics @ Cisco
About
20+ years of strategic experience delivering successful products to market - World class SaaS Offerings, Cloud Platforms, Web and Mobile Applications, User experiences - driving multi-million-dollar business and millions of users - WebEx Social Team Collaboration (WebEx Cloud), Video, Voice, Speech To Text (ASR), Enterprise Search, Analytics, Machine Learning, Customer IVR Workflow Engine, Virtual Managed SaaS, Cloud Orchestration Platform, SDN, NFV Cofounded - Cisco WebEx Social SaaS Collaboration suite - part of the largest SaaS Enterprise business worldwide with millions of users Global SaaS Platform with latest Web and Mobile IOS / Android Applications - delivering Collaboration, Enterprise Search, Voice, Video, Instant Messaging, Secure Content Creation / Sharing, Open APIs, Security, Recommendation Engine - Cisco Contact Center / IVR w/ speech recognition and TTS product lines – Top 2 World wide market share with > $100M run rate. Multi-million dollar business with direct responsibility for Cisco SDN Cloud Platform, Multiple SaaS offerings, Visualization, Service and Customer Provisioning, Orchestration, Machine Learning, Automation and Analytics software Built world-class teams in dynamic agile development environments Engineering degree with MBA from UC Berkeley (Haas) • World class execution - completely Agile Development + full DevOps - Daily releases, Continuous deployment, Automation, High Availability, Disaster Recovery, Security • First hand experience with High Traffic, Scalable web/mobile Applications, SaaS/PaaS, Site Reliability, High Performance, Distributed, Web Architectures and Enterprise Software • Deliver products end to end - full Web UI/UX, Mobile Apps, Open APIs, Data model, Platform, Content, Integrations • Industry Open Source initiatives - Open Daylight ODL Cloud-SaaS I Cloud Compute | SDN-NFV | Data Center | AWS I Agile DevOps Development | Enterprise Collaboration | WebEx Social | Mobile Apps | VoIP | Machine Learning
United States
Fremont
Computer Networking
Agile Methodologies, Unified Communications, Cloud Computing, Web Applications, Enterprise Software, Cisco Technologies, VoIP, SaaS, Scalability, Mobile Devices, Go-to-market Strategy, Integration, Software Development, Product Management, REST, Web Services, Cross-functional Team Leadership, Data Center, Java, SDLC
Experience

Head of Engineering, Sr. Director, Cloud - SaaS Platform, Applications, Virtual Services, Analytics
Cisco Systems
San Francisco Bay Area
Own Vision-Strategy-Execution for a wide portfolio of Cloud – SaaS Platform, Applications, User Experience, Orchestration of Virtual SaaS Services, SDN Controllers, Machine Learning, Analytics • Delivered world class Cloud - SaaS Platform & Applications powering the largest customers worldwide with software revenues of $35M+ and $100M indirect • Drove high profile customer insertions e.g. - 5G Services rollout within the US, largest virtualized services within Japan, brand new services cloud in China, Turkey and Argentina • Launched a high performance, secure Cloud-SaaS Platform for high velocity service & application deployment and delivery. Launched 5 Applications in 12 months with several in pipeline • Launched brand new User Experiences using new UI frameworks based on Material, Angular JS etc - spanning ordering, catalogs, search, provisioning, recommendations, analytics, dashboards • Brought innovative applications using machine learning, big data analytics, telemetry, intent driven policy, SSO, Role based control, SDN Services • Developed a Kubernetes / Docker based deployment orchestration engine that reduced deployment and service readiness time to couple hours from weeks - significantly accelerating deployments and surpassing target goal of fortune 500 customers within first 15 months • Built a global product team with 200+ engineers - US/Canada, Europe, India • Achieved High Velocity Agile Development - disciplined backlog grooming, sprint planning, continuous deliveries, sophisticated CI/CD automation pipeline / cloud staging, Scale, Performance • Developed benchmarks for cloud native application / platform architectures catered to performance, scale, UI design flows, security, HA, data stores • Led contribution on Open Source ODL Open Daylight SDN controller with Linux Foundation Technologies - Java, C++, Material, Bootstrap, Angular JS, API Gateway, Nginx, Kubernetes, Docker, Message bus, Cassandra, Redis, OpenStack, CollectD, Logstash, Git, Gerrit

Director, Software Development, Webex Social Enterprise Collaboration and SaaS Platform
San Francisco Bay Area
Owned direct Development & Execution responsibility for the broad Webex Social Collaboration SaaS Platform, Mobile / Web Applications delivering Collaboration, Enterprise Search, Video/Voice -- part of the largest SaaS Enterprise business in the world - Delivered the industry leading Webex Social Collaboration SaaS Platform, Mobile, Web Applications, User Experience at scale - millions of users worldwide & revenues > $800M - Launched new Web and Mobile IOS / Android Applications with blazing fast page load performance, superior visual experience/transitions resulting in huge customer satisfaction, loyalty. Mobile app usage increased by 35% y/y - Improved worldwide page load, visual rendering performance by 40% to within 1-2 seconds. - Delivered a comprehensive SaaS platform • Activity streams, Watchlists, File/Content Sharing, Ratings, Likes, Microblogs, Search faceting, Reputation, Meetings • Innovations - Chatbots, Semantic Enablement, Social Graph • Big data Analytics e.g. Top Contributor, Top Content, Recommendations, Machine Learning • Immersive communication tools - Voice, Video, IM - Awarded several key USPTO patents - Introduced comprehensive Search capabilities - filtering, faceting, relevancy, chronology across multiple data stores and content types – documents, messages, video, voice - World class Data Center Operations - DevOps, full Synthetic monitoring, performance thresholds, alerts, security / penetration monitoring, redundancy, replication - Built competitive advantage with state of art CI/CD pipeline, Daily releases, Automated deployments - Drove massive agile transformation across multiple functions – Product Mgmt, UX, Engineering, Svcs - Built architecture teams to develop high performance grounds up using variety of techniques and tools – Charles Proxy, YSlow, CDN, Caching, Static assets - Technologies – Java, C++, LAMP, Mongo DB, SOLR, Oracle, Hadoop, XMPP, OAuth, HTML5, CSS, JavaScript, JQuery, JSON, Nginx, Memcache, Plugins

Senior Engineering Manager, Web Svcs Framework, Contact Center, IVR Applications, Speech Recognition
San Francisco Bay Area
Owned execution and launched new products within the Collaboration Technology Group – Customer Voice Portal IVR, VXML Gateway, Web Services Framework, Operations Portal - Developed and Launched new products such as Customer Voice Portal (CVP), Voice XML (VXML) Gateway with Speech Recognition / TTS driving revenues of $20M in first 18 months. Products included a visual workflow engine, highly concurrent platform, H.323, SIP protocols, ASR, TTS - Launched Web Services API Gateway for Cisco’s entire voice collaboration portfolio helping create APIs, SDKs and a robust ecosystem of services, developers, partners, customers - Built a global team of 40+ engineers and architects - Technologies – Java, J2EE, Jersey, COMET, Spring, Struts, Active MQ, JMX, VXML, REST, SOAP, Dojo

Architect, Technical Leader, IP Contact Center, IVR Applications, Speech Recognition, TTS
San Francisco Bay Area
Cofounded and owned execution for 2 new product lines – IP Contact Center IPCC Express, IP IVR Application with Speech Recognition, TTS – Products are Top 2 worldwide market share leaders with revenues > $100M - Built and launched the industries earliest IP based Contact Center and IVR product lines driving Cisco’s segway into this market with revenues > $100M annually - Extended customer segment coverage to the entire SMB market with scale over 300 agents - Introduced several innovative capabilities that were an industry first at the time – skill based routing, expert advisor, speech recognition (ASR), TTS, highly customizable workflows etc. - Architected, designed and implemented core infrastructure components that are engineered for high call volume performance and code exercised with every call flow through the system - System is able to handle millions of requests per day. System was in use on tax day at IRS (Internal Revenue Service) and continues to be in service - Devised a performance characterization matrix that allowed the field to self scale the deployment without complex manual intervention
Ashish Chirputkar's Contact Information
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