Ashfak Shaikh, PMP
Director, India Head @ Domo
About
• Senior Business Leader with nearly 25 years of extensive experience in the entire gamut of Software Development, Service Delivery and Support, Transition & Transformation, Program & Project Management, Remote Infrastructure and Application Support Management, Data Centre Operations and in various client management roles • IBM accredited Advisory Project Manager, Service Quality Assurance and Risk Management professional (Proactive Problem Management); performed solution reviews and project management reviews for about 300 large and medium sized projects ranging from USD 1 Mil to USD 750 Mil • Steered large volume, high profit accounts with excellent levels of retention and loyalty; nurtured and deepened relations with key corporate decision makers at the top level • Architected effective business solutions to the customer needs, with an aim to improve customer contentment and consequently customer loyalty, repeat & referral business • Executed large project & program with effective control over Risk Management and Service Quality Assurance for IT Services Solution Design & Delivery • Diversified experience in managing wide range of multinational & domestic clients across Telecom, Travel & Transportation, BFSI and Industrial sector • Pivotal in heading in transition projects, knowledge management, people and talent management initiatives within the India Delivery Centre; contributed largely in setting up IBM Delivery Centre in Pune, India
India
Pune
Information Technology & Services
Leadership, Corporate Governance, Generative AI, Strategic Leadership, Cooperation, Interpersonal Skills, Stakeholder Management, Easily Adaptable, ESG Specialist, Independent Director, P&L Management, Relationship Management, Service Delivery, Technical Support, Quality Assurance, Outsourcing, Risk Management, Vendor Management, ITIL, PMO
Experience
Director, India Head
Domo
Pune, Maharashtra, India
Delivery Centre Head
Mobiquity Softech Pvt Ltd
Pune Area, India
Senior Management Professional responsible for day-to-day management, oversight and mentorship all of personnel onsite at the Centre. Provide hands-on oversight to the software development projects ensuring adherence to the company’s development processes. Guide recruitment and interviewing initiatives, coordinate and conduct on-boarding and training programs. Oversee resource management ensuring utilisation targets are consistently met. Lead and drive ongoing professional development opportunities for all employees at the centre. Work closely with the staffing team to match skills with project needs and oversee deployment of resources to project assignments. For in-flight projects facilitate integration of resources on project teams and ensure ongoing delivery quality of projects at the Development Centre. Impart development resources primarily catering to projects for the company’s clients across all major continents. Responsible for the deliverables and line management of other resources like Creative, Sales & Marketing, Finance, HR and IT. Share matrixed management responsibilities with Functional Managers (e.g. Practice Leads, Department Heads etc.) who are often in other locations. Responsible for maintaining audit readiness, statutory & regulatory compliances, Vendor & Contract Management and local buying decisions. Ensuring the right band mix to meet the targets for average resource cost. Keeping track and managing department expenses including spend analysis. Responsible for the Project and Program Management for company wide cost take-out initiatives and cost saving.
Senior Manager
IBM
Pune Area, India
Enterprising leader & planner with a strong record of contributions in streamlining operations, invigorating businesses, heightening productivity, systems & procedures
Senior Delivery Manager
Wipro
Pune Area, India
Engaged in first of its Total Outsourcing Project. Involved in Solution Design, Transition and Transformation Projects
Operations Manager
P&O Nedlloyd
Pune Area, India
Undertook the Set-up of Service Desk and Technical Support Operations at P&O Nedlloyd IT Services. Led the automation initiatives and project management for the implementation of Centralized Monitoring Tools
Education
Savitribai Phule Pune University
Chemical Engineering
Ashfak Shaikh, PMP's Contact Information
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