amanda gallagher

American Indian and Indigenous Studies Program (AIISP), 400 Caldwell Hall

* Filed confidential human resource documents * Composed correspondences & confidential salary notifications, for hospital employees * Conducted initial assessments of potential hospital employees per protocol, transcribing information conveyed

* Organized eight MASH camps for adolescents to learn about different health careers across New York State, by assuring the essential paperwork was completed * Taught adolescents to use a program (My Health Career) that helped determine possible suitable careers * Managed office’s Facebook page

* Schedule appointments with HEOP/EOP & P3 advisors using Outlook calendar, sending confirmation emails to both student & advisor once scheduled * Answer all office phone calls, directing callers to the appropriate individual based on their concerns, or discussing the admission final decision date if appropriate * Manage lending library of GRE, MCAT, LSAT & numerous other books * Retain inventory of all office supplies

* Coordinated the schedules of 4 chiropractors, an acupuncturist, a nutritionist, & 2 massage therapists, using an electronic medical records system, resolving conflicts as they occur * Greeted, checked in, and checked out every patient, updating patient information as necessary & being as friendly & helpful as possible * Collected 100% of copayments & account balances, answering billing questions & printing receipts as needed * Billed Cigna, Medicare, Aetna, Excellus, United Healthcare, and Lifetime, using CPT and ICD codes * Obtained pre-authorization for orthotic orders, X-rays & MRIs from insurance providers * Enacted an Advanced Beneficiary Notice for Noncoverage (ABN) to ensure payment, regardless of insurance company rejection

* Rotated to a variety of primary care & specialty offices, including pediatrics & pulmonary medicine * Carefully registered a diverse population of patients by obtaining & entering insurance & demographic information * Billed Medicare, Medicaid & numerous other health insurance providers, using ICD and CPT codes * Trained new employees to perform above duties

* Worked with coworkers in a fast paced environment to precisely prepare food items, and make sandwiches based on formula & customers’ communicated desires * Counted cash at beginning and end of each shift, solving deputes & obtaining change when needed

College Keyboarding & Document Processing - Principles of Accounting - Essentials of Nutrition

Major GPA: 3.7; Overall GPA: 3.3 Activities and Societies: Eta Sigma Gamma, Dean's List, Graduation Cum Laude