asep rinaldo

business analyst

About

Highly motivated and enthusiastic a position within the IT Department, possibly with an international perspective, dedicated with high integrity, strong work ethic and great interpersonal skills. And I want to expand my skill in Business Analyst and Project Management Area. I open for that chance of work.

Country

indonesia

City

jakarta

Industry

information technology and services

Skill

java, sql server management studio, eclipse, mysql, microsoft visual studio 2010, oracle, ibm websphere commerce, xml, cisco technologies, android sdk, android, photoshop, corel draw, visual basic, flash animation, windows, php, visual, moviemaker, wordpress, microsoft dynamics ax, moodle, x++, dynamics 365, microsoft power bi, software development, agile and waterfall methodologies, business analysis, it governance, project management, customer relationship management, enterprise resource planning, sql, microsoft sql server, databases, problem solving, business intelligence, it investment management, it project and program management, it project leadership, agile methodologies, data analytics, object oriented programming, google cloud platform, microsoft dynamics erp, presentation skills, business english, youth mentoring

Experience

lecturer

universitas nahdlatul ulama indonesia (unusia)

2018-9 - 2019-1 · 5 mos

Lecture of Database, Programming, and Customer Relationship Management course.

technical consultant

kana software

2014-10 - 2015-4 · 7 mos

I'm working for R&D Department and has responsibility as Support Call engineer has responsibility to handle customer's complaint about issues on Kana Enterprise (CRM). Now KANA Software, Inc. is a wholly owned subsidiary of Verint Systems and provides on-premises and cloud computing hosted customer relationship management software products to many of the Fortune 500, mid-market businesses and government agencies.

business analyst

pt berlian sistem informasi

2019-2 - Present · 7 yrs 7 mos

senior technical consultant

business intelligence technologies

2017-11 - 2019-1 · 1 yr 3 mos

* Providing technical analysis, design, development and implementation support for Microsoft Dynamics AX 2012, Microsoft Dynamics 365 for Operations, Microsoft Power BI. * Providing support for in-house application development (custom). * Involved throughout the full project life cycle and perform duties such as working with client to understand requirements and deliver these through configuration or customization. * Helping my IT manager to interview some freelance to help our bispoke/custom project.

internship - junior web developer

metranet

2012-1 - 2012-4 · 4 mos

My project when the internship is making gaming portals on plasamsn.com using wordpress cms.

developer

pt adicipta inovasi teknologi

2013-6 - 2014-10 · 1 yr 5 mos

I work as programmer in PT. Adicipta Inovasi, involved in BDS team oursouced for BCA. I create application which use in BCA’s Head Office to help operator maintenance branch office. In charge of Warkat Management System (WMS). After 8 months, I join CSD team and oursouced for Permata Bank. I develop application which use in Permata Bank's Branch to help customer service input data. And my last project here is make an web based application for mobile survey which used by Amanah Finance.

technical consultant

verint

2014-10 - 2017-10 · 3 yrs 1 mo

Verint is leading customer service solutions that empower customers to create experiences count for their customers. Has more than 900 customers worldwide and creating differentiation, personalization and customer experience integration via web, mobile, social and agent channels. Based in Silicon Valley, California and has offices worldwide. For more information visit www.verint.com I'm working under Engineering Team to handle Verint Engagement Management a CRM System. Develop new features for Verint EM product together with all engineering team across the globe. Provide support for Verint EM product, working with a team to implement Verint EM for customers.