Asela Perera

Asela Perera

Group Chief Information Officer @ Dialog Axiata PLC

About

Enterprising Senior IT Management Professional with 21+ years of expertise with executive presence, leading enterprise IT strategy development & actioning technology through-out the organization, establishing rapport founded on credibility & trust, that promotes professional development among staff, delivering technology solutions using an agile delivery model to deliver highly scalable services managing large enterprise software & digital enablement projects. Astute in directing large teams in diverse cultures with a focus on critical metrics that drive desired results, employing IT business knowledge with broad technical depth across diverse disciplines, assisting in strategic corporate growth plans & contributing to enhancing market opportunities, and employing communication strategies competently to perpetually enable the business.

Country

Sri Lanka

City

Colombo

Industry

Telecommunications

Skill

Project Management, ERP, Negotiation, Business Process Re-engineering, Telecommunications, CRM, Program Management, VAS, Billing Systems, Open Source Software, BSS, Provisioning, Management, Telecommunications Billing, Solution Architecture, Service Delivery, Integration, Requirements Analysis, Team Management, GSM

Experience

Dialog Axiata PLC

Group Chief Information Officer

Dialog Axiata PLC

LinkedIn
2022-1 - Present · 4 yrs 9 mos

Colombo, Western, Sri Lanka

Dialog Axiata PLC

Vice President - Information Technology

Dialog Axiata PLC

LinkedIn
2017-12 - 2021-12 · 4 yrs 1 mo

Colombo, Srilanka

Eminent Accomplishments  2019 - Secured the ‘The Dialog Leader of the Year’ at the Dialog Annual Employee Awards ceremony.  Provided IT leadership for the digital transformation process, resulting in 80% of processes being automated.  2019 - Selected as one of the ‘Axiata Champions’ (Among 0.5% of the top talent of the Group across many countries).  2020 - IT Contribution towards TMForum Excellence Awards winner in Digital Experience & Trust category  Drove agile adoption from 10% to 90% & pivotal in driving digital customer transactions by 7x.  Enabled the entire IT ecosystem to setup 25k digital retail points completely paperless.  Curtailed IT-related customer complaints by 60%. & internal service desk tickets by 30%  Consistently attained approximately 20 - 25% cost savings on Opex every year.  Steering Cloud adoption with 50+ applications to a Public Cloud over the last few years & continuing.  Simplified the architecture via consolidating the BSS sub-systems from 13 to 6, supporting quad-play.  Supported 50+% payments & 8x growth via Digital channels.  Enabled a 100% digitized distribution mgmt. system of goods across the warehouse, outlets, franchises, retail points & workforce mgmt. teams servicing clients.  2x growth in the number of APIs exposed from the core to support digitization. JD ◉ Lead the IT division reporting directly to the CEO & manage 200+ direct/ indirect personnel. ◉ Accountable for the IT strategy/ infrastructure, implementation & operations encompassing all enterprise systems, digital services, & data centers. Key Initiatives • Enterprise-wide Digitization Initiative, • Waterfall to Agile project delivery adaption. • Enterprise IT Applications & Infrastructure movement to Cloud & Cloud-ready software enablement. • Analytics adaptation & movement to Cloud. • Streamlining IT Security based on NIST framework. • Launch of Dialog Finance - Digital Banking & FinTec. • Revamp of FinTec suite.

Dialog Axiata PLC

Senior General Manager - Information Technology

Dialog Axiata PLC

LinkedIn
2017-9 - 2017-10 · 2 mos

Colombo, Srilanka

PT XLSMART Telecom Sejahtera Tbk

Vice President - Information Technology

PT XLSMART Telecom Sejahtera Tbk

LinkedIn
2016-4 - 2017-8 · 1 yr 5 mos

Indonesia

Eminent Accomplishments  2016 - Instrumental in bagging the ‘GLOMO Award’ at the Mobile World Congress, Spain for quad-play multilingual self-care app. JD ◉ Reporting to Chief Service Management Officer & Leading the IT division & accountable for the strategy/ planning/ design/ development/ implementation/ operations of XLs BSS Domain, IT Infra & Enterprise applications including SAP ◉ Managing a cadre of 150+ employees Key initiatives • New myXL self-care rollout. • Overall improvement on quality of delivery from first time right 40% to 70%+ and on-time delivery • Reduction in key complaint categories & improvement of fulfilment SLAs. • IT Architecture guidelines definition in conjunction with BCG. • Headed BSS RFP prepping & technical evaluation • Implementation of private cloud at XL

Dialog Axiata PLC

Senior General Manager - CRM, Billing & Fulfillment

Dialog Axiata PLC

LinkedIn
2013-8 - 2016-3 · 2 yrs 8 mos

Sri Lanka

JD ◉ Responsible for Group Charging Systems which consists of CRM, Rating & Billing, Provisioning, Mediation & Interconnect Billing Systems. ◉ Responsible for Group ERP Systems on SAP and Software Development Divisions. ◉ Responsibilities encompass handling multiple projects, program management and BPR in the CRM, Charging & ERP domains Key initiatives - • NetCracker (NEC) Enterprise Billing Platform. • Merger of Dialog Axiata & Suntel OSS/BSS systems as part of Dialog's acquisition of Suntel. • Dialog Axiata Mobile Applications & empowering retailer network base via Android Applications. • Setting up Pro-Active Support Structures & Alerting Systems for mission-critical applications to make Dialog IT more customers centric. • Per-day Prepaid pay-TV services rollout. • Unified Point-of-Sales Solution & Distribution Mgmt. System & Oracle Siebel Case Management. • Quad-play multilingual Self-Care app: App & integration framework & fixed/ mobile 4G launch. • Comptel Provisioning Solution & Internally developed provisioning solutions. • Charging Gateway Implementation - Configurable system to integrate to multiple billing systems & external parties such as banks & supermarkets. • IVR Based Activation system for Dealers & Retailers, Multiple Billing Cycles, Credit Mgmt. Solutions & CRM Solutions for Dialog subscribers. Electronic recharge, Loyalty Platform, E-Wallet & SFA. • SAP Version upgrade

Dialog Axiata PLC

General Manager - Information Systems

Dialog Axiata PLC

LinkedIn
2009-4 - 2013-7 · 4 yrs 4 mos
Dialog Axiata PLC

General Manager - Group Charging Systems

Dialog Axiata PLC

LinkedIn
2007-10 - 2009-3 · 1 yr 6 mos
Dialog Axiata PLC

Manager - Billing Systems

Dialog Axiata PLC

LinkedIn
2004-1 - 2007-9 · 3 yrs 9 mos

Education

University of Moratuwa

University of Moratuwa

LinkedIn

Computer Science & Engineering

1994 - 1999 · 5 yrs

Won the Inter-University Basketball Chamionships 1995, 1996, 1998. Runners Up at the Inter-University Basketball Championships 1995 to 1998

Edith Cowan University

Edith Cowan University

LinkedIn

Business Administration and Management, General

2005 - 2007 · 2 yrs
D. S. Senanayake College

D. S. Senanayake College

LinkedIn
1978 - 1992 · 14 yrs

Asela Perera's Contact Information

Email

******@***.com

Phone

(**) *** ****

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