Aseel A.

Leading the bank’s end-to-end operations with a strategic focus on transformation, digital enablement, and governance. Actively contributing to executive committees, regulatory readiness, and cost optimization initiatives. Driving operational excellence across onboarding, payments, reconciliation, automation, and service delivery—while overseeing budgets, vendor management, and cross-functional teams. Playing a key role in the transition from digital wallet to digital bank.

‏Led key operational domains including payments, account opening, and settlements, while driving enterprise-wide transformation, risk control, and compliance readiness. Established and oversaw operational control frameworks, managed domestic and international payment systems, and ensured strategic KPI delivery. Played a central role in audit preparation, governance initiatives, and cross-functional alignment to support sustainable operational excellence. Payment Operations Payments Investigation & Settlement Account Opening Operations Tanfeeth Operations + ‎‏Acting Director of Operation Excellence & Control. “Reconciliation, Excellence & Control” Business Operations، Head Office

Led critical payment units including SARIE, SWIFT, and Remittance, overseeing automation efforts, system enhancements, and quality controls. Delivered successful integrations for IPS and contributed to operational risk mitigation and regulatory compliance. SARIE "RTGS&IPS”, Tanfeeth, Swift, Remittence, Clearing, Reconciliation, Internal, SADAD & Business Support Management. Operations, Head Office

Managed payment operations across internal and external channels, leading process improvements, testing activities, and resolution of operational issues to support efficiency and service continuity. Operations, Head Office

Supervised transaction processing and ensured compliance with operational policies and controls. Contributed to workflow coordination, risk oversight, and reporting for continuous operational improvement. Operations, Head Office

Progressed through customer service, operations supervision, and acting branch leadership roles. Focused on branch efficiency, service quality, and customer satisfaction across retail banking operations. Acting Branch Manager - Head Office Branch

Head Office Branch

Al-Wadi Branch