Aseel A. Allahham

legal collection team member @ Zain Jordan

About

Collections Specialist with hands-on experience in the telecom sector at Zain Jordan. Skilled in managing overdue accounts, negotiating payment plans, and building strong customer relationships. Currently seeking opportunities where I can apply my skills, expand my knowledge, and continue growing in a dynamic professional environment.

Country

Jordan

City

Amman

Industry

Telecommunications

Skill

Collections / Debt Collection, Customer Relations / Client Relations, Negotiation & Problem Solving, Communication skills, CRM System, Account Management, Microsoft Excel, Applied Technology, Teamwork / Collaboration

Experience

legal collection team member

Zain Jordan

2020-12 - Present · 5 yrs 10 mos

Over 4 years of experience in legal debt collection and customer account resolution. •Managing legal cases and publishing through company-approved official agencies. •Issuing clearance documents and activating subscriptions. •Handling legal-related customer issues professionally, ensuring client satisfaction and compliance with company policie

Customer Service Ambassador

Amazon

2017-11 - 2018-3 · 5 mos

Amman, Jordan

•Resolved customer issues related to orders, shipping, and account management. •Supported clients in tracking their files and packages, ensuring timely updates and satisfaction.