Asad Ullah Khan

Results-driven professional with over 8 years of experience in E-Commerce management, customer support, sales, and operations across retail and online business sectors. Currently working as a Chat Support & Sales Officer at Katib, where I manage digital communication, convert leads into sales, and ensure an excellent customer experience through timely and professional service. Previously served as Head Cashier at Tick Industries, leading financial documentation, invoicing, and customer handling operations. My earlier experience as Chat Support Manager at AM Fabrics and Store Order Processing Executive at Lakurative Pharma strengthened my ability to manage online store processes, coordinate with teams, and maintain smooth operational flow from order to delivery. I am skilled in Shopify, QuickBooks, MS Excel, and documentation systems, with a focus on accuracy, efficiency, and customer satisfaction. My approach combines data-driven analysis, sales strategy, and team coordination to achieve business goals effectively. 🔹 Key Skills: E-Commerce Store Management | Shopify | QuickBooks | Chat Support | Online Sales | Customer Service | Operations Management | Documentation & Invoicing | Team Leadership | MS Excel | Order Processing | Marketing Coordination I’m passionate about optimizing digital operations, boosting sales performance, and contributing to organizational success through continuous learning and innovation.