Arushi Ladha

As the Founding Product Manager at Rocketlane.com, I play a crucial role in defining and driving the product vision, strategy, and execution from the ground up. 1. Owning multiple themes in the product and ensure they achieve company objectives and market demands, delivering innovative and customer-centric solutions. 2. Leading our successful entry into the Professional Services Automation (PSA) market, supported by the launch of various modules such as Time Tracking, Resource Management, Rate Cards, Financial Management, Billing, and Invoicing. 3. Spearheaded the integration of our platform with key external systems, including Salesforce, HubSpot, Jira, Zapier, Workato, Google Calendar, and NetSuite, ensuring Rocketlane gels seamlessly with the tech stack our customers use. 4. Leading the recruitment and hiring process to build a talented and diverse product team, fostering a collaborative and innovative work environment. 5. Working closely with engineering, design, sales, pre-sales, customer success, and customer support teams to ensure I can help wherever and whenever needed. I also love talking about our product and make the most of various opportunities I get, whether as a speaker at conferences or during roadmap presentations to our prospects and customers.

Leading end to end product development, adoption, and growth. I take care of: - Marketplace SDK & APIs​ (developers.freshchat.com) - Freshchat App Store (www.freshworks.com/apps/freshchat) - Chatbots and AI Strategy - IM Channel Partnerships and Integrations (WhatsApp, Apple Business Chat, FB Messenger, SMS, Line, etc) - Product Evangelism, GTM, and Marketing

Responsible for product improvements to increase direct traffic.

Mentored 300+ students as by designing interactive tutorial content and supervising course projects

Part of the Image Processing and Computer Vision Team. − Devised a customer preference based apparel recommendation engine by analyzing 10,000 product images from Myntra − Enhanced color based recommendation accuracy by 20% through implementation of an image processing algorithm

Technology Consultant @ T-Hub − Delivered valuation frameworks for start-ups by conducting primary and secondary research on 20 technology sub-sectors − Analyzed business models existing in state-of-the-art technologies such as Blockchain and AI annotate