Arun Bharathan

• Identifying, attracting, and hiring top-tier talent • Developing and executing recruitment strategies for Sales & Business positions like Growth, Strategy, Risk & Compliance, Banking Operations, Merchant Onboarding, Customer Success & Product Operations • Collaborating with Business heads and hiring managers to understand hiring needs and priorities, providing guidance on job descriptions and candidate requirements • Maintaining accurate records of candidates, interviews, and recruitment metrics, analyzing data to improve the recruitment process and report to leadership

Managed the hiring for Non-Tech functions like Human Resources, Digital Marketing, Procurement, IT Infrastructure, Facilities & Research Analytics

• Creating network with potential hires through professional groups on social media and during events • Determining current staffing needs and presenting the forecasts • Performing sourcing to fill open positions and anticipate future needs • Planning and conducting recruitment and selection processes. • Conducting training sessions for Recruiters on Recruitment Techniques likes screening, sourcing, negotiating, Social Media Recruiting via LinkedIn and Face book • Undertaking several steps for ensuring positive candidate experience along with assisting in employee retention and development

• Setting up sourcing tower and sourcing practice from ground zero • Collaborated with Hiring Managers to set qualification criteria for future employees • Tracked hiring metrics including time-to-hire, time-to-fill and source of hire • Received award as the “Business Enabler of the year 2016-17” • Raised the candidate application spiking from 20% to 80% with help of Social Media • Achieved Employee Referral from 18% to 35%. • Initiated and raised Diversity Hiring from 13% to 22%

• Hired senior and mid- level positions of IT & Non - IT functions • Determined applicant qualifications by interviewing applicants, analyzed responses, verified references and compared qualifications to job requirements • Evaluated applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications. • Accomplished various Social Media courses to make sourcing and talent attraction better in IBM

• Imparted training and development to the operations team • Monitored system of guest satisfaction tracking and performed complaint analysis • Set up duty rosters for operations team along with preparing and sharing the occupancy report with the Business Heads