aruna midha

Updated company information in the CCAC data bank, consolidated data and prepared weekly reports. Horizontal and vertical communication of new information as well as updates. Prepared bids for Government contracts and assisted in preparation of proposals. Prepared and released a monthly newsletter for 250 service providers & clients. Follow-up on accounts receivable with clients and Client Satisfaction Surveys and analysis.

Data management for forecasts, products and vendor attributes. Worked with customers and internal & external vendors to co-ordinate flow of goods throughout the network and managed completion of customer orders to assist in on-time delivery.

Point of contact for Ontario stores on issues related to the smooth processing of air miles and updating on new HR policies, workers’ safety rules and employee-related concerns. Customer communications and administrative responsibilities for the Department Manager as well as event management coordination for new store openings and sales events at trade centres.

Over a period of 9+ years was promoted to various positions in Client Administration, Estates & Special Services, Quality Control, deputed overseas to train Citi's off-shore partners, actively involved in setup of processes and procedures and liaison with the new team, consolidated data for audit review by Compliance. Also processed client investments, loans, and related financial transactions and researched and reconciled outstanding items from the daily processing control.

Joined IPC at their Corporate Office in Mississauga. Experience in Estates and Special Services handling in compliance with the federal legal requirements.