Arul Chettiar
Client Engagement Manager @ Wipro
India
Bengaluru
Information Technology & Services
HP PPM, PL/SQL, SQL, Oracle Database, Project Management, IBM Maximo, IBM Tririga, Planisware, Competency Management, Technical Product Management, Agile Methodologies, Scrum, Azure DevOps, Agile & Waterfall Methodologies, Agile Project Management, Jira, Microsoft Azure, DevOps, MuleSoft , IT Sales
Experience

Client Engagement Manager
Bengaluru, Karnataka, India
Client: Global fortune 500 Healthcare medical devices company • Account farming, new opportunity sales, delivery led sales, customer relationship, CxO level customer connect • Global delivery leadership for a large portfolio Data Engineering, Migration and Analytics including Syniti ADM, Informatica, SAP, Apttus CPQ, Salesforce · • Transformation of delivery programs into platform/value chain driven DevSecOps • Drive a large portfolio with an annual operating revenue of $14M+ and lead team of program managers, project managers, scrum masters with an overall span of 350+ • End to End management of Delivery, Revenue, Delivery led Sales, Operations (Offshore Locations, Near Shore/Onshore Geographies), Cost of delivery, talent engagement and succession planning • People Management, Cadre /Talent building Planning, manage cross functional work stream (HR, Talent acquisition, people supply chain operations, training, overseas immigrations and travel, Finance, SQA, Service Lines) • Drive innovations and complex solutions delivery through internal crowd sourcing to attract intelligent ideas from the talent pool across the organization • Improved cost of delivery operations with increased offshoring, succession planning with reduced people cost, pricing, optimum team mix, extensive capability development via cross functional training & development, creation of T-shaped engineers, team mentoring, boot-camps

Senior Program Manager
Client: Global fortune 500 Healthcare medical devices company • Led the delivery of two data engineering and migration programs as a customer facing program manager for Order to Cash (SAP, ADM/Syniti) and Customer Services (ServiceMax, ADM/Syniti) programs. • Led the transformation of delivery services from incumbent vendor to Wipro and built a CoE for Apttus CPQ in Market to Order business vertical for the customer. Thereby increasing the annual revenue in M2O stream from $1 Mn to $4 Mn • Led a fast-paced ramp of approx. 80+ headcount for SAP Domain Functional Experts, EIM PMs, Data & Analytics leads in a span of 4 months. This led to a quarterly revenue growth of approx. $1.1 Mn

Technical Program Manager
Kforce
San Jose, California, United States
Client: Top 5 Global E-Commerce company • Led the creation of Hybrid Infrastructure including Microsoft Azure and on-premise solution for hosting Mulesoft API Management solution. Thereby creating a seamless integration platform for all the services required throughout the eCommerce portal • Led the DevSecOps implementation creating a CI/CD pipeline • Led the Mulesoft API Management solution implementation and API development

Senior Manager
San Jose, California, United States
Technical Product Manager at a Top 5 E-Commerce company • Led the transformation and upgrade of their core technical platform for Customer Services comprising of approx. 560 APIs, 180 UI pages, 28 Batches, BES consumers, 28 external clients and 4 internal clients • Planning, Strategy, product grooming, build/engineering planning & execution, B2B stakeholder management • Customer Service platform integration with eBay marketplace and payments

Consulting Manager
Pune, Maharashtra, India
Pre-Sales & Practice Manager for EAM & IWMS (Jan '12 to Oct '15): Pune, India with multiple travels for pre-sales • Pre-Sales of IBM Maximo, IBM Tririga Solution Design, proposal response & defence, proposal costing • Strategic Alliance (Wipro-IBM) • Won two new logos for Wipro Program Manager (Nov '14 to Oct '15) : US Cellular - Schaumburg, IL, USA • Managed a Transformation Program to replace 3 legacy systems with implementation of IBM SCCD, data migration using Talend and analytics reporting using Cognos Project Manager (Oct 13 to Mar '14) : SA Water - Adelaide, Australia • Led the implementation of Work Management & Scheduling features of IBM Maximo for South Australian Water Utilities body Project Manager (Jan '12 to Dec '12) : British Gas - Aberdeen & Reading, UK • Led the managed services of Work & Asset Management solution of IBM Maximo including one major release upgrade for the offshore platform asset management in the upstream business of an Oil & Gas global company • Service transitioning from incumbent service integrator Knowledge acquisition planning & tracking Project Lead (Feb '09 to Oct '11) : Novartis - Siena, Italy & Hyderabad, India • Execution of Planisware OPX2 implementation for project & portfolio management of the Vaccines & Diagnostics division Led the data center migration of hosted application & DB • Led the support services post implementation

Consultant
Pune, Maharashtra, India
Project Lead (Aug '08 to Feb'09) : Novartis - Siena, Italy & Hyderabad, India • Execution of Planisware OPX2 implementation for project & portfolio management of the V&D division • Data Modeling, PLSQL Dev, Oracle DB, Report creation Project Lead (Dec'06 to Jul'08) : NVIDIA - Pune, India • Led the implementation, enhancement and support of HP PPM (formerly known as Kintana) UI/Forms, Dashboard, Workflows and Reports development • Oracle DB, PLSQL development
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