Carlos Arthur dos Santos Felício
Gerente de operações @ Formel D Group
About
26 years in the industry in the areas of Production, Process, Quality, Product Development, V & M - After Sales, actively participating in the startup of the Volkswagen plant in Resende -RJ . > Sep/2013 – Nov/2014: Work in consulting in the areas of production, processes, project management and commercial area. > 17 YEARS IN THE MODULAR CONSORTIUM VOLKSWAGEM TRUCKS AND BUS: (10 years in the areas of Production/Process and Development and 06 years in the areas of Sales & Marketing and After Sales). Mar/2007 - Jul/2013: VOLKSWAGEN TRUCKS & BUS – MAN Latin America (Analista de Peças Pleno) - Vendas & Marketing - Pós vendas - Adm. Técnica e Operação de Peças & Acessórios. - Procurement and Logistics - Technical Management and Operating Parts & Accessories. Mar/2003 - Mar/2007: VOLKSWAGEN TRUCKS & BUS - Pilot plant – Analyst/Coordinator of Process development and Assemblies. May/1997 - Mar/2003: MAXION STRUCTURAL COMPONENTS - Modular Consortium VOLKSWAGEN • 2001 – 2003: Technician of Process / Quality / Leader of Production • 2000 – 2001: Quality Auditor • 1999 – 2000: Multifunctional of Production / Leader of Production • 1997 – 1999: Assembler of Production / Leader of Cell - Módulo CHASSI ACADEMIC FORMATION - School: Technician in data processing - Getúlio Vargas School. - Graduation: Production Engineering – (Concluded) - Estácio de Sá University Marketing (Concluded) - Estácio de Sá University. Engineer Electric and Electronics - 5º year - AEDB - Dom Bosco University. - Post-graduation: MBA in Enterprise Management - Post graduation: Safety Engineering LANGUAGES: English Advanced Level – Able to do presentations, to work in group, to make phone-conferences, work meetings and analysis/preparation of documents.
Brazil
Resende
Information Technology & Services
Roteiro de produtos, Propostas de valor, Planejamento de produtos, Insights de negócios, Estratégia de produtos, Ciclo de vida de produto, Administração, Engenharia industrial, Comercial, Gestão de contas, Gestão de equipes, Atendimento ao cliente, Gestão da qualidade, Coordination, Analysis, Project Management, Business Analysis, Purchasing Processes, Market Research, Production Support
Experience

GERENTE DE VENDAS E ENGENHARIA
SERVBRAS Engenharia, Soluções e Serviços
Resende, Rio de Janeiro, Brasil
Gerente Comercial e de Engenharia. - Fechamento de grandes negócios com Montadoras nas áreas de Desenvolvimento e Produção de Peças e na área de Logística. - Desenvolvimento de Produtos e Processos na Empresa. Responsável pelo start-up da Planta na áreas de Produção, Engenharia, Compras e Vendas.

Diretor Técnico e Comercial
Pro Service e Pro Eletric
Resende, Rio de Janeiro
Instalações Industriais, Manutenção, Fabricação e Locação de Mão de Obra.

Supervisor de produção - Montagem Final & Frame
Resende e Região, Brasil
Supervisor de Produção das áreas de Montagem Final e Frame (Solda), responsável pelas seguintes atividades: - Desenvolvimento e controle da Produção; - Gestão de mão de obra; - Controle de Budget; - Indicadores e documentações da área; - Balanceamento de linha; - Gestão do Processo; - Documentações da Qualidade.

Consultant in production processes, project management and commercial area.
Consultant
Resende
Consultant in production processes, project management and commercial area. (Sep/2013 – Mar/2014): - Training and development of people; - Analysis review and development of new processes; - Implementation of new processes/products; - Startup operations and business; - Project management; - Definition of commercial and operational strategy; - Funding and development of new businesses; - Coordenação de desenvolvimento de novos produtos. - New programs development coordination.

Parts Analyst
Resende-RJ
> Vendas e Marketing (Mar 2007 – Jul 2013): Parts & Accessories and After Sales. - Technical representative of P&A área (São Paulo) in Resende Plant; - Development of new business; - Development of new sources of supply; - Analysis of investments and Preparation of Master Catalog for New Programs; - Budget Control Area; - Monitoring and support to field problems. Support to the Customers, Fleets and dealers; - Technical Training for the Dealers (Catalog and Product); - Development of Electronic Parts Catalogue; - Product Definition for After Sales; - Development and Implementation of remanufacturing engines procedure for After Sales (components, Process and Logistics); - Logistics of parts of the factory for After Sales warehouse and from the warehouse to the factory; - Responsible for team of analysis of quality of the parts; - Monitoring of Parts Sales; - Purchases; - Creation the Planning area for new programs for Parts & Accessories department; - Monitoring of new programs; - Development of parts and accessories; - Technical and commercial Exhibitors at trade shows; - Responsible of the Change Management; - Release parts in the Engineering systems; - Accompaniment of the development of SVE's (special vehicles); - Elaboration of new work flows and interfaces;

Process Analyst
Trucks and Buses Volkswagen factory - MODULAR CONSORTIUM VOLKSWAGEM TRUCKS AND BUS
Resende e Região, Brasil
> Pilot Plant Manufactures / Engineer (Mar 2003 - Mar 2007): Development and Certification Process / Product / Facilities and Toolings / Trainings for Producition. - Assembly/analysis of prototypes, reference vehicles and the first production vehicles; - Certification of the assembly sequence for production (Complete Vehicle); - Certification of the facilities and toolings for the production; - Selection, coordination and training of the analysts, mechanics and assemblers of the area; - Coordination of the assemblies (Planning and analysis of the assemblies of the complete vehicle); - Responsible for analysis, certification, implementation and tryouts of new devices in production; - Technical Training of assembling of new products to operators of the production line; - Investment analysis and Master catalog Preparation for New Projects; - Budget Control; - Responsible for the parts logistics of the area; - Implement and Control the Quality procedures in the area; - Control and Implementation of procedures in the Pilot Plant; - Responsible to identify the needs of the area and make the technical specification to make an order of purchase (tools, devices, equipment in general and labor); - Technical responsible for the certification of routes of the product (electric / electronic, Pneumatic and routes in general of the engine / chassi / cab); - Control and analysis of the technical documentations; - Technical support for the assembly group; - KAISEN – Continuous improvement; - Responsible for the interface between areas (Engineering, Procurament Tean, DCT, Prototype, Modules) for planning activities, evening of information and control activities in the area; - Area Representative in the technical and administrative staff meetings program between Brazil and Germany by means of phone conferences; - Responsible for assembly of new models on the production line, preparing and certifying process / product to ensure the product assembly at an acceptable level of Quality;

Process/Quality Technician
Maxion Structural Components - Modular Consortium Volkswagen. Trucks and Buses Volkswagen factory
Resende e Região, Brasil
> Maxion (May 1997 - Mar 2003): Production/chassis assembly and aggregated systems: brake, electrical, steering, engine, chassis, suspension, cabin, exhaustion. - Leader of assembly Cells and line Production;- KAISEN – Continuous improvement; - Responsible for 5S off assembly Cells; - VDA 6.3 - Audit of Process and Product; - Dimensioning of manpower for production line; - Responsible for the control and definition of the restriction of the assembly sequence for production; - Control and issue of documentation for implementation of new products, engineering changes and implementation of new products (AT's, PM's and Concerns); - Responsible for calibration equipment (Data Myte); - Responsible for Quality analyses of the parts and interface with the suppliers for eventual found problems; - Responsible to control maintenance and programming of electrical and pneumatic nut; - Responsible for Statistical Process Control; - Responsible for the purchase and development of production equipments; - Analysis and Control of documentations in the systems of Engineering, Quality and Logistics; - Monitoring the development, testing, certification, implementation and tryouts of new production devices; - Elaboration of process sheets through the system CAPPE; - Use of tools: FMEA, FSP, REGELKREIS AND HELP LINE; - Analysis of the Quality/Engineering/Suppliers problems; - Accompaniment of development of new projects accomplishing analysis of investments; - Performance with the Engineering / Suppliers in the development of new projects / products, for assembly of the new product in the line and development of assembly sequence.
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