arthur tolentino

network operations center

About

To apply the skills that I have learned in my academic training in Mapua Institute of Technology, as well as the skills I have learned in my previous work experiences. To be able to contribute my knowledge and skills to my employers and to my colleagues as well and at the same time, to learn from them also.

Country

philippines

City

calabarzon

Industry

consumer electronics

Skill

remote desktop, system administration, active directory, vmware vsphere, microsoft exchange, data center virtualization, network administration, microsoft office, hyper v, it operations, desktop support, microsoft outlook, help desk implementation, server administration, user administration, it hardware support

Experience

network operations center

network operations center engineer

gopro

2016-12 - Present · 9 yrs 10 mos

it officer

megaworld corporation

2010-8 - 2011-12 · 1 yr 5 mos

* We handle and support all IT related problems in our office including: * Windows Admin(XP, Vista, 7), Active Directory, Desktop/Laptop Computer troubleshooting * Network troubleshooting (LAN/WAN components, routers, hub and switches) * Network security using Linux Squid as our Server, * VNC remote desktop control * Basic phone troubleshooting including basic PABX administration * Basic fax machine troubleshooting, Basic printer troubleshooting * Basic projector troubleshooting, Basic Scanner troubleshooting * Software installation and software troubleshooting * Updating and maintaining the Eastwood/Newport Website of Megaworld using a web based program with .NET and HTML background.

support database administrator

logica

2009-9 - 2010-6 · 10 mos

* Assigned as an Administrator in the Project Management Office (PMO) department that handles the Law Society project. * We maintain, upload, delete and update contacts in the ACT Professional website database for our client in the United Kingdom, the Law Society law firm using ACT software. * Link the contacts to their appropriate groups and companies * Also do some workflow tests and support in the Juno Website project.

junior ecm developer

logica

2008-10 - 2009-9 · 1 yr

* Junior ECM (Enterprise Content Management) developer for ESSMSS project. * We develop our ESSMSS (also know as HRIS) for a company in Netherlands * MS Sharepoint for our front-end and testing environment * C# language for our back-end environment * MS SQL server as our database. * VMware or MS Virtual machine with MS Server 2003 for our work/programming environment

technical support representative

sykes asia inc.

2006-12 - 2008-1 · 1 yr 2 mos

* Technical Support Representative (TSR) for QWEST customers in the United States * Help customers (callers) on troubleshooting or fixing the problems on their computers * Support customers on internet problems (DSL or dial-up issues) * Basic LAN troubleshooting * Basing telephone troubleshooting * Also support emails and other minor computer issues like installations and browser problems.

network operations support specialist

fmc corporation

2011-12 - 2016-12 · 5 yrs 1 mo

FMC Corporation is a diversified chemical company serving agricultural, industrial and consumer markets globally for more than a century with innovative solutions, applications and quality products. We are proud that our chemistries are helping to grow the world's food, enabling new innovations in pharmaceutical delivery, enhancing foods and beverages, contributing to a more sustainable energy supply, facilitating the remediation of our environment, and advancing the manufacture of hundreds of essential products.