Artem Rutski

• Contributed as a Microsoft Engineer focusing on Microsoft Server technologies and AWS cloud systems. • Supported diverse technical environments to ensure seamless operations and system reliability. • Developed a strong foundation in cloud technologies and technical support over 1.5 years at ScienceSoft. • Driven to optimize IT infrastructures and deliver solutions that empower organizational success.

Technical support for office users (about 550 company employees) - troubleshooting hardware, office equipment and software, installing software, preparing new workplaces, switching work to expand the network and connect new workplaces, registering users in the company's local network, creating mailboxes, providing access to resources, consultations for users on working with equipment and software, preparation of new equipment for commissioning, maintenance and accounting of office equipment.

Technical user support, OS and software configuration, PC malfunction diagnosis and repair (at the level of replacement of components) diagnostics of problems in the operation of software, network, office equipment, support of servers, mini-PBX, organization of procurement of components, consumables, software, support work of video surveillance, maintenance of mail servers, maintenance of sites, provision of anti-virus protection and backup of information, administration of AD, DNS, DHCP, Kerio Connect, TCP / IP, 1C 8.x (7.7), Wi-Fi, WDS, VPN, mini- PBX Panasonic TDE200, NCP1000.

• Led the setup and support of organization servers across various platforms, including Windows Server and Linux. • Administered Active Directory, DNS/DHCP, and GPO to ensure seamless network operations. • Managed enterprise infrastructure monitoring and provided maintenance for 1C Accounting and MS SQL Server.

Setting up and support of the organization’s internal network servers based on Windows 2008 Server R2, VMware ESXi. Active Directory Administration, DNS / DHCP, GPO. Backing up Acronis data. Administration and maintenance/support of Kerio Control. Maintenance of 1C Accounting, MS SQL Server. Configure and support VPN. Maintenance of clients PCs based on Windows 7, Windows 8, Windows 10. Maintenance and modernization of PCs.

Local networks - maintenance, installation, configuration of equipment. PC (Desktop and laptops) - operational diagnostics and repair of hardware (at the level of replacement of components). Operational maintenance and diagnostics of printers. User software (MS products and application software) – installation, configuration, maintenance, and consulting users.