Arron, Tsze Loy Nyau

Account Manager @ Toshiba Tec Malaysia Sdn. Bhd

About

As an Account Manager at Toshiba Tec Malaysia Sdn. Bhd., I specialize in building and nurturing strong, long-term relationships with key clients, ensuring their business objectives are met through tailored and impactful solutions. I serve as the primary point of contact for strategic accounts, acting as a trusted advisor to stakeholders and executive sponsors alike. With a proactive approach, I identify new opportunities within existing accounts, negotiate profitable agreements, and collaborate closely with cross-functional teams—including Finance, Marketing, Product, and Support—to deliver seamless, high-quality service. My work is driven by a commitment to understanding industry trends, anticipating client needs, and fostering sustainable business growth. I thrive on turning challenges into opportunities, ensuring every partnership is built on trust, value, and measurable success.

Country

Malaysia

City

Selangor

Industry

Electrical & Electronic Manufacturing

Skill

Amazon Web Services (AWS), Cloud Computing, Customer Relationship Management (CRM), Client Prospecting, Customer Communication, Key Account Development, AutoCAD, SOLIDWORKS, Sales Management, Project Planning, Marketing, Power Quality, Account Planning, Sales

Experience

Account Manager

Toshiba Tec Malaysia Sdn. Bhd

2024-5 - Present · 2 yrs 5 mos

Shah Alam, Selangor, Malaysia

-Serve as the lead point of contact for key customers and build strong, long-term client relationships -Understand customer needs and business objectives to deliver tailored solutions -Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors -Identify new business opportunities within existing accounts -Coordinate with internal teams (e.g., Finance, Marketing, Product, and Support) to ensure seamless delivery and satisfaction -Monitor account performance and prepare regular reports on key metrics -Negotiate contracts and close agreements to maximize profits -Resolve issues and address client concerns to maintain high satisfaction -Maintain a deep understanding of industry trends and the competitive landscape

Sr Sales Engineer

Tenaga Timur Elektrikal Resources

2023-6 - 2024-5 · 1 yr

Petaling Jaya, Selangor, Malaysia

-Experience and well versed in various Industrial Use Electrical Components -Direct engagements with Project Owners, M&E Contractors, System Integrator, Distributors and End Users -Lead Account Planning and Funnel Creations -Plan, organize and initiates marketing activities for different range of clients -Involved in both Component-Based Sales, as well as Servicing & Project Sales

Sales Engineer

Electrical Components Sdn Bhd

2020-7 - 2022-11 · 2 yrs 5 mos

Selangor, Malaysia

-Experience and well versed in Power Quality related knowledge (Capacitor Banks and etc.) -Direct engagements with Project Owners, Appointed Consultants, M&E Contractors, System Integrator and End Users -Lead Account Planning and Funnel Creations -Plan, organize and initiates marketing activities for different range of clients -Involved in both Component-Based Sales, as well as Turn-key Project Sales