Arpit Jain

POS Specialist @ Creative POS Ltd.

About

Working in POS industry to know inside out of different POS Solutions Extensive knowledge of computer networking includes working with computer hardware and peripherals Installation of different windows OS on different platforms Working with Different POS solutions in Canadian market such as Pennylane Software, Uniwell POS Solutions, EZPOS, Universal POS, Lavu POS. Also working knowledge of integration for debit/credit processing terminals such as Global Payments Solutions, Chase Paymentechs, Moneris, First Data (Clover), etc.

Country

Canada

City

Mississauga

Industry

Computer Networking

Skill

Functional Testing, Analytical Skills, Software Updates, Networking, Microsoft Excel, HTML5, Software Design, Software Development, Programming, CSS, MySQL, SQL, PowerPoint, Microsoft Office, HTML, C, Java, C++, Microsoft Word, JavaScript

Experience

POS Specialist

Creative POS Ltd.

2017-12 - Present · 8 yrs 10 mos

Mississauga, Ontario, Canada

At Creative POS Ltd., I’ve gained hands-on expertise in configuring diverse POS platforms, integrating hardware/software, and conducting demos/pitches to new leads—driving client adoption and satisfaction Proven in consultative sales: Delivered 100+ demos resulting in lead conversions; resolved 1000+ technical issues remotely. Proficient in EMV/contactless payments, inventory integrations, and tools like TeamViewer/Zoom Conducted virtual/in-person product demos and sales pitches to prospective leads, contributing to a 15% -20% increase in new client acquisitions Provided remote technical support using tools like AnyDesk, resolving issues for 150+ merchants and enhancing customer retention Collaborated on payment hardware setups (terminals, PIN pads), optimizing for EMV and contactless transactions

Software Developer

Clearview Restaurant Management Software

2017-7 - 2017-10 · 4 mos

Niagara On The Lake, Ontario, Canada

I was one in a team of developers that manage the Clearview software package - a scalable web-based solution purpose-built for the quick service food industry. With over 6500 restaurants (and growing every day) QSS is a global leader in software-as-a-service (SaaS) solutions for financial management, food cost management, and labor management.

Junior Web Developer

Halton Region

2016-6 - 2017-6 · 1 yr 1 mo

Oakville

Participate in software developmental Projects: Programming, Testing, Troubleshooting and Documenting. Build and configure simple and new configurations. Provide administrative supports to Projects. Develop technical documentations. Work with Bootstrap and responsive designs. Work with different form tools to make dynamic forms for public site. Extensive knowledge of SharePoint environment.

Assistant Store Manager

Domino's

2015-4 - 2016-5 · 1 yr 2 mos

Toronto, Ontario, Canada

Responsibilities included: Managing whole team. Taking phone calls. Filling out specific orders. Completing cash transactions with customers that come to pick up food orders. Calculate all transactions and assign each team member a role to play according to the situation.