arnab dutta

entrepreneur

About

I am an experienced sales professional with a demonstrated history of success in the financial services industry. My goal is to provide exceptional customer experience and satisfaction through efficient service; solutions tailored to my customers’ needs and build long term relationships based on trust and integrity. SKILLS * Excellent interpersonal and customer service skills * Proven history of quickly developing client relations and long-term affiliations * Highly experienced in networking and creating referral sources * Extremely organised, resourceful and creative with strong time management skills * Expert in quick thinking, multi-tasking and problem solving * Detail oriented and dedicated with a strong sense of ethics * A strong desire to go above and beyond customer expectations * Ability to work smart either in a team environment or independently, with minimal supervision in fast-paced environments under challenging circumstances

Country

canada

City

canada

Industry

financial services

Skill

property and casualty insurance, sales process, sales, finance, loans, leadership, financial services, sales management, underwriting, event management, public relations, sales presentations, teamwork, inside sales, direct sales, personal finance, sales operations, creative problem solving, presentation development, corporate events, team oriented, entertainment, photoshop, advertising sales, creative direction, product launch, coordinating events, problem solving, production, creative development, creative strategy, creative concept development, creative briefs, presentation preparation, customer presentations, production management, event planning, event marketing, special events, event execution, networking events, events organisation, innovative problem solver, team spirit, team oriented, social networking, customer service, risk management, banking, life insurance

Experience

turnkey events consultant

kriya communications

2003-7 - 2007-4 · 3 yrs 10 mos

· Liaised with stakeholders and identified issues of importance to them · Developed partnerships, sourced sponsors and grants for not for profit organizations Sold event ideas, concepts and entertainment packages to corporates · Conceived advertising ideas and managed brands & events on behalf of corporate clients · Designed creative presentations and marketing strategies · Co-coordinated news conferences, press releases and media launches · Overlooked production and manage events and shows

business development

shaw communications

2017-8 - 2017-11 · 4 mos

insurance agent and broker

allstate canada

2012-6 - 2017-7 · 5 yrs 2 mos

direct marketing associate

bell

2007-10 - 2008-7 · 10 mos

* Solicit customers for different Bell products through telephone calls * Up selling and promoting Bell Canada products and services by the end of the call * Mastered the skill of pacifying irate customers and retaining their business as part of the retention team * Developed quick thinking and problem solving skills while dealing with customer problems and objections * Awarded for being one of the top 3 sales agents in the entire DMA, within the 1st month of joining the Toronto Contact Centre * Exceeded sales targets consistently and created new records in sales * Consistently earned maximum payout for sales and service bonuses by becoming one of the top agents in the district

sales associate

smt direct marketing inc

2007-8 - 2007-10 · 3 mos

* Telemarketing and products promotion * Exceeded the goals and sales targets and became the top sales representative with the highest SPH in the organisation * Rewarded regularly for consistency and quality * Named the Top Rookie for sales and perfect customer service

event manager

wizcraft international entertainment pvt. ltd.

1999-1 - 2003-1 · 4 yrs 1 mo

· Operated as a part of the creative team catering to offices across South Asia Implemented and overlooked the development of entertainment shows and large-scale events · Presented creative ideas to clients through AV presentations and marketing materials · Developed partnerships, sourced sponsors and grants for not for profit organizations · Produced an efficient creative team which lead to Wizcraft being recognized as one of the top event management firms in India

entrepreneur

ad applications bc

2018-1 - Present · 8 yrs 9 mos

mortgage agent

hsbc

2008-7 - 2012-6 · 4 yrs

* As a HSBC account executive, my role was to solicit HSBC Finance lending products to new customers. The job included prospecting new clients, analyzing their household financial needs, credit counselling and setting up HSBC lending products to meet their requirements. ROLES & ACHIEVEMENTS * Top sales producer specializing in mortgage refinancing, credit solutions and personal loans * Accomplished in building a strong client base though sales calls and follow-ups on qualified and potential leads * Developed a well-balanced relationship with existing and new clientele through the foundation of trust and excellent customer service * Assist in day to day branch operation activities like over the counter cash payments, advances and collections * Represented HSBC in various community and volunteer events as a branch ambassador * Achieved and exceeded set sales targets routinely and have been awarded consistently as one of the top sales representatives in the country * Winner of HSBC Elite Award 2011 for ranking in the top 10 in sales in the country