Arielle Rose F.
ERP/CRM SME - Global Sales & Service Business Operations @ Nova Ltd.
About
ERP & CRM SME | Driving scalable, data-driven system integrations ERP and CRM Subject Matter Expert and project leader with 5+ years of experience supporting multimillion-dollar, global ERP–CRM implementations. I lead cross-functional teams, translate complex business and technical requirements into scalable solutions, and drive process optimization that supports long-term growth and operational excellence.
United States
San Francisco Bay Area
Semiconductors
Milestones, Conflict Resolution, Software Implementation, Implementation Plans, Timelines, External Clients, Resource Allocation, Stakeholder Management, Databases, Troubleshooting, User Requirements, Business Analysis, Salesforce.com, Data Mapping, System Integration, Agile & Waterfall Methodologies, Smartsheet, Project Implementation, Business Operations, Change Management
Experience
ERP/CRM SME - Global Sales & Service Business Operations
Nova Ltd.
Global
- Own global ERP–CRM integration strategy and execution, partnering with Sales, Service, IT, and Operations across regions - Serve as the primary ERP & CRM Subject Matter Expert, advising stakeholders on system design, integration workflows, and data mapping - Lead cross-functional alignment to translate business and technical requirements into scalable, executable solutions - Define and standardize system processes to improve operational efficiency, consistency, and system adoption globally - Drive user enablement and training, supporting successful rollouts and long-term system sustainability - Support data-driven decision-making through reporting alignment, process optimization, and continuous improvement initiatives
Technical Project Management
Gap Inc.
San Francisco, California, United States
- Led a multimillion-dollar enterprise technology transformation, converting ~2,400 retail stores to Android hardware and software - Owned scope, milestones, and delivery in partnership with cross-functional technical and business teams - Built and managed project plans, timelines, and risk mitigation strategies for large-scale deployments - Translated complex technical requirements into clear, executable plans for stakeholders at all levels - Ensured on-time rollout while maintaining operational continuity across retail locations
Operations Coordinator
Apple
United States
Administrative Assistant Office Manager
OnePiece Work
San Francisco, California
Education
San Francisco State University
Business Administration and Management, Marketing
Skyline College
Business Administration and Management, General
Terra Nova High School
Sacred Heart Cathedral Preparatory
Arielle Rose F.'s Contact Information
Phone
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