Armend Musai

• Led sourcing initiatives that achieved a significant reduction in procurement costs and enhanced supplier quality by leveraging competitive and strategic partnerships. • Managed a portfolio of over 200 suppliers, securing favorable contracts and improved supplier performance. • Managed stakeholders both nationally and internationally, ensuring alignment with strategic goals and maintaining strong partnerships. • Directed a team of 14 professionals, improving productivity through a customized KPI tracking system and targeted training programs. • Oversaw over a €100 million procurement budget, • Spearheaded the launch of 250 private label products, driving increase in sales and strengthening market position.

• Developed and executed category strategies to enhance sales and profitability. • Managed a diverse product range to align with market trends and consumer demand. • Conducted market research to identify trends and competitive dynamics, informing strategic purchasing decisions. • Created pricing strategies and promotional plans to increase sales and market share. • Oversaw import activities, including sourcing, purchasing, logistics, and compliance with international trade regulations. • Ensured adherence to customs and import/export regulations, minimizing risks and preventing delays. • Collaborated with freight forwarders, customs brokers, and internal teams to streamline transportation and delivery. • Analyzed import data to identify opportunities for improvement and prepared reports for senior management.

• Managed government budgets and financial reporting, ensuring strict compliance with regulatory standards and public accountability. • Implemented cost control measures and financial strategies to optimize public funds and reduce expenses. • Led internal audits and coordinated with government auditors to enhance transparency and financial integrity.

• Supervised a team of 100 employees in a high-risk environment, ensuring efficient operation of essential services including catering, housekeeping, and waste disposal. • Managed supply chain and inventory operations to guarantee timely delivery of goods and services under challenging conditions. • Directed purchasing and procurement, negotiating contracts for critical resources and optimizing cost-efficiency. • Ensured strict adherence to safety and security protocols in a dangerous zone, maintaining operational integrity and staff well-being.

• Represented the company across multiple countries, including Macedonia, Albania, Kosovo, Croatia, Serbia, and Slovenia. • Identified and pursued new sales opportunities, conducting research and developing leads. • Managed customer and dealer relationships, addressing queries and providing support. • Attended trade shows and client meetings, enhancing sales and recommending complementary purchases to boost revenue.

• Managed budgeting and financial targets, ensuring profitability and operational efficiency. • Supervised and organized a team of 6 staff and 1 supervisor, overseeing daily operations and maintaining high standards of quality, hygiene, and safety. • Handled procurement of raw materials and conducted regular sales reconciliations and payroll management.

• Managed the transition of over 4,500 employees from a previous contractor, handling all aspects of HR paperwork, equipment issuance, and safety briefings. • Planned and supervised timekeeping and employee vacations to ensure seamless project operations. • Ensured adherence to quality standards by motivating personnel and maintaining compliance with operational procedures. • Recruited, trained, and managed staff, overseeing benefits administration and disciplinary actions. • Coordinated closely with clients, attended meetings, and ensured project documents were complete and compliant with client requirements.

• Led a team of 3 Supervisors, 2 Foremen, and 62 employees in providing waste management, water delivery, and sanitation services to the US Army in Afghanistan. • Oversaw the purchasing and logistical coordination of materials and equipment, including air and ground cargo movement. • Managed inventory, tracked orders, and ensured adherence to quality control standards and the scope of work. • Maintained a 0-incident rate and 0 service delays through rigorous site monitoring and service management.

• Assisted customers in selecting vehicles, negotiating prices, and completing sales documentation and registration paperwork. • Demonstrated vehicle features, conducted test drives, and provided final delivery checks, ensuring customer satisfaction.