Arianny Alvarado Falcon

Reporting to the Director of the Spain and LatAm Bookstore Department. I was responsible for integrating the different departments into the general system of the bookstore department. • Managed strategic partnership initiatives to drive measurable results and deeper relationships with cross-functional teams. • Maintained internal controls over revenue, costs, and organizational budgets and actual expenditures. • Incorporated and drove diversity practices into company culture, values and engagement initiatives to foster an environment of inclusion and support. • Collaborated with peers and support staff to maximize team effectiveness. • Conferred with colleagues to verify completion of tasks, adherence to tight deadlines and schedules. • Prepared and presented reports on the status of projects and initiatives. • Increased customer satisfaction by streamlining business processes and implementing innovative solutions.

Providing support and maintenance for Robotic Process Automations developed with the UIPath tooling. Helping drive automation across the enterprise. • Identified opportunities to use technology and automation to improve communication between teams and achieve business success. • Tested functional compliance of automation created in UiPath and based on the business requirements. • Used UiPath Orchestrator for deployment, monitoring and managing robots. • Used UiPath Studio Work Queue to manage robot’s workload. • Maintained effective customer relationships and identified future business opportunities to support and strengthen the company's mission. • Contributed ideas and suggestions to team meetings and provided updates on deadlines, designs, and enhancements. • Effectively mentored junior team members to achieve the best results. • Resolved issues and escalated problems with knowledgeable support and quality service. • Addressed technical issues and guided end users through resolution. • Improved application performance by optimizing workflow processes. • Communicated with stakeholders to define business goals and present customized solutions. • Used a ticketing system to track customer requests and prioritize urgent needs.

• Evaluated operating systems for efficiency and functionality and provided written recommendations for improvements needed to meet operational goals. • Implemented new methods, practices, and systems to reduce cycle time. • Developed complete business plans and operational strategies for new and existing business. • Reported regularly to managers on project budget, progress, and technical issues. • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts. • Facilitated workshops to gather project requirements and user feedback.

• Ability to work independently and collaboratively in a team environment. • Self-motivated with a strong sense of ownership. • Works well in a team environment, providing support and guidance. • Demonstrated ability to learn quickly and adapt to new situations. • Demonstrated respect, friendliness, and willingness to help wherever needed. • Passionate about learning and committed to continuous improvement. • Organized and detail oriented with a strong work ethic.

• Improved software efficiency by creating automated scripts and tools. • Collaborated with other developers to refine software design and implementation. • Created databases, data entry systems, web forms and other applications for diverse uses.