Arianna Khor
Business Development Engineer @ ViTrox Corporation Berhad
About
A Computer Science graduate from Universiti Malaysia Sarawak (UNIMAS) with a strong foundation in software engineering and practical automation experience in software development at GREATECH TECHNOLOGY BERHAD. Recently served as a Flight Attendant at Cathay Pacific, excelling in safety protocols, customer service, and cabin management while leveraging certifications in First Aid, Firefighting, and Emotional Intelligence. Contributed to enhancing passenger safety and satisfaction at Cathay Pacific, ensuring seamless collaboration with crew members. Previously optimized machine software efficiency and automation as a Software Engineer. Committed to bridging technical and interpersonal skills, fostering innovation, and delivering value to diverse teams.
Malaysia
Gelugor
Airlines/Aviation
Strategic Business Development, Market Analysis, Project Management, Customer Service, SECS/GEM, Project Planning, Business Development, Epicor, Engineering, Customer Relationship Management (CRM), Sales, Process Operations, SQL, Mastering EQ and assertive communication, Visual Studio, Problem Solving, C#, C++, C (Programming Language), Model-view-viewmodel (MVVM)
Experience

Business Development Engineer
Penang, Malaysia
• Global Market Expansion: Identify and penetrate new market segments worldwide by implementing sales and marketing strategies to grow ViTrox's footprint in Middle & Backend Semiconductor Sector. Mainly on Smart Die Sorter • Technical Consultation: Prepare and deliver high-level technical presentations to potential clients. • Channel Management: Work closely with Sales Channel Partners (SCPs) and act as their technical backbone, assisting them in expanding market reach and ensuring they have the tools to represent ViTrox accurately. • Lead & Account Management: Manage the full sales lifecycle—from initial lead generation and qualification to account management and post-sales support. • Market Intelligence: Conduct benchmarking, market research, and competitive analysis to stay ahead of Industrial Revolution 4.0 (IR 4.0) trends and competitor pricing strategies. • Marketing & Events: Drive product launches, roadmaps, and system demonstrations at international trade shows such as SEMICON CHINA 2026 and technical marketing events.

Flight Attendant
Hong Kong SAR
• Safety & Security: This is my #1 priority for being responsible to carry out pre-flight equipment checks, safety demonstrations, and upholding strict Hong Kong Civil Aviation Department (HKCAD) regulatory requirements. • Premium Service Delivery: Providing a "straight from the heart" service experience. This includes personalized meal and beverage services, attending to special dietary needs, and maintaining cabin cleanliness. • Medical & Emergency Response: Acting as a first responder for in-flight medical emergencies and being prepared to lead evacuations or handle turbulence with a calm, decisive "Can-do" attitude. • Diversity & Inclusion: Catering to a global passenger base and providing extra care for passengers with disabilities, unaccompanied minors, and the elderly. • Team Collaboration: Working in a culturally diverse crew by supporting teammates during high-traffic or high-pressure situations.

Software Engineer
Penang, Malaysia
• System Architecture & Design: Develop and design control software for automated equipment. This involves creating the logic that coordinates robotic arms, sensors, and motor drives. • PC-Based Programming: Write and debug code using PC-based control systems (often using C#, WPF , MVVM ) • Vision System Integration: Collaborate with vision teams to integrate cameras and AI inspection tools into the machine's workflow for "pick-and-place" or defect detection • On-site Commissioning: Travel to client sites (globally) to perform machine setup, fine-tuning, and troubleshooting to ensure the system meets the requirements. • Documentation: Maintain rigorous software version control and technical manuals to ensure long-term machine serviceability.

Intern
Bayan Lepas, Penang, Malaysia
• Contributed to the front-end development of Luulla's company website, enhancing user experience and engagement. • Created compelling social media content that significantly boosted sales and analyst engagement. • Collaborated with cross-functional teams to align digital marketing strategies with business goals.

Customer Care Officer
• Responded to customer inquiries promptly, ensuring a high level of satisfaction. • Resolved complaints efficiently, enhancing customer loyalty and retention. • Collaborated with team members to improve service delivery and achieve monthly sales targets.
Arianna Khor's Contact Information
Phone
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