Aria Astaphan

• Led digital marketing initiatives and social media strategies for GBA Enterprises Limited, enhancing brand visibility. • Increased Instagram following from 750 to over 850+ in just 30 days through targeted content strategies. • Generated 70K+ organic views, expanding reach by over 45% via high-performing campaigns. • Planned and executed large-scale event marketing activations, boosting customer engagement and product awareness.

Collected and analyzed social media performance data, building weekly reports to track engagement, impressions, and audience growth across platforms. Produced data insights on Mondays with Meghan cooking videos, later integrated into the nonprofit’s SNAP-Ed (Supplemental Nutrition Assistance Program – Education) reporting. Recommended and presented digital marketing strategies that improved audience engagement, including captions, quick-cut edits, recipe teasers, and interactive polls. Researched peer food banks’ digital practices, delivering a comparative analysis of CTAs used for donors, volunteers, and community outreach. Strengthened skills in marketing analytics, SEO optimization, campaign strategy, and nonprofit communications while contributing to community food security efforts.

- Expanding customer base through cold calling, networking, and relationship building. - Streamlined sales processed by identifying inefficiencies and implementing improvements for enhanced productivity. - Enhanced client satisfaction by addressing concerns promptly and providing exceptional service. - Conducted product Cutco Kitchenware and Cutlery to clients via zoom, demonstrations to educate customers on features and benefits

- Greeting patients, collecting payments, answering inquiries. - Built trusting relationships with patients through empathetic listening, clear communication, and genuine care for their wellbeing. - Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices. - Prepared patient x-rays and images for dentist review. - Promoted oral health education among patients through engaging demonstrations on proper brushing and flossing techniques. - Facilitated smooth appointment transitions with efficient room setup, instrument preparation, and sterilization processes between patients.

- Greeting patients, collecting payments, answering inquiries. - Built trusting relationships with patients through empathetic listening, clear communication, and genuine care for their wellbeing. - Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices. - Prepared patient x-rays and images for dentist review. - Promoted oral health education among patients through engaging demonstrations on proper brushing and flossing techniques. - Facilitated smooth appointment transitions with efficient room setup, instrument preparation, and sterilization processes between patients.

- Managed phone and email correspondence and handled incoming and outgoing mail and faxes. - Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress. - Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team. - Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed. - Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts. - Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success. - Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions. - Scheduled office meeting and client appointments for staff teams. - Created and maintained databases to track and record.

- Managed phone and email correspondence and handled incoming and outgoing mail and faxes. - Processing and directing mail and incoming packages or deliveries. - Ensured accurate record-keeping with diligent entry and database management for vital company information. - Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed. - Optimized calendar management for executives by scheduled appointments strategically while considering priorities and minimizing conflicts. - Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success. - Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions. - Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records. - Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data. - Managed filing system, entered data and completed other clerical tasks.