ardiansyah caniago
Sales Support Engineer @ Computec Engineering, Ltd.
About
New things enthusiast. Currently doing role as Sales support. Experienced as System engineer, and customer service. Involved in several IT infrastructure project and support. Google workspace and Microsoft365 email administrator specialist. Company internal IT PIC and in charge as several Japanese related tasks. Experienced customer support and service related task. More than 6 years handled customer complaint and support hundred case, include Japanese expatriate end-user support. Have ever trusted to lead team of 6 people customer service division.
Indonesia
Jakarta
Information Technology & Services
Sales, Customer Support, Infrastructure, Problem Solving, Information and Communications Technology (ICT), Root Cause, Customer Experience, Active Listening, Japanese Language Proficiency Test, Blogging, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Japanese Culture, PowerPoint, Management, Internet, Interviews, Teaching
Experience
Sales Support Engineer
Computec Engineering, Ltd.
Jakarta, Indonesia
System Engineer
PT. SBTelecom Indonesia Corp
Jakarta Selatan, Jakarta, Indonesia
IT Helpdesk
PT. SBTelecom Indonesia Corp
Jakarta Selatan, Jakarta, Indonesia
Freelance recruiter
HIKARI PANCA UTAMA
Greater Jakarta Area, Indonesia
Freelance Recruiter
PT. JOBNEXT INDONESIA
Greater Jakarta Area, Indonesia
Customer Service Coordinator
SUPER WAHANA TEHNO, PT
Greater Jakarta Area, Indonesia
Coordinate customer service Delivery controller Report sales order fix some issue at ERP (DynamicNAV)
Japanese Customer Service
SUPER WAHANA TEHNO, PT
Taking/Receive Order by phone/sms/e-mail Input sales order by ERP(Microsoft Dynamic Nav 2009) Solving complaint Delivery control New customer selection Support Japanese customer
Education
Universitas Sumatera Utara (USU)
Bachelor
ardiansyah caniago's Contact Information
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