Archie Jaramillo II

Coordinated and directly supported end-to-end production network validation, testing, and operations acceptance for new and expanded nodes in Fastwyre’s voice, cable and internet networks. Preformed network and security monitoring with real-time performance tracking, identifying bottlenecks and detecting anomalies, reporting all issues through service assurance platforms. Performed proactive daily monitoring of network services including reviewing system and applications logs and manage Incident life cycle (Detection, Identification, Notification, Repair/Isolation, Escalation, Resolution and Reporting) to ensure quick turnaround in service restoration. Conducted change management, assessing network impact, developed change plans and tested network changes before going live into the network. Provided technical support to customers, troubleshooting technical issues, and delivering high-quality customer service.

Acted as the primary liaison between T-Mobile and vendor/construction teams for technical escalations, focusing on network commissioning, maintenance, and issue resolution. Directly supported end-to-end production network validation, testing, and operations acceptance for new or expanded nodes in T-Mobile's voice, data, messaging, and mobile internet wireless networks. Managed the decommissioning process of Sprint's small cell network. Provided technical leadership, guidance, and mentorship to fellow engineers involved in network diagnosis, troubleshooting, testing, and operations. Achieved a 10% reduction in network escalation resolution time, improving overall network uptime and customer satisfaction. Successfully validated and accepted 23,000 new network nodes, enhancing T-Mobile's voice, data, messaging, and mobile internet services.

Served as a Subject Matter Expert, collaborating across various service departments and providing training. Led the commissioning, integration, and acceptance testing of Sprint's new LTE Network, preparing it for Voice over LTE (V-LTE). Proficient in project management, verifying commissioning orders, and coordinating with construction crews for scheduling. Conducted site integration for 30,000 network nodes through secure remote access, with a 5% reduction in post-integration issues. Extensively worked with various backhaul types, including Microwave, HFC/Modem, Fiber, and UER.

Maintained voice translations across Sprint's wireless and wireline networks, encompassing various technologies and platforms. Oversaw network architectural design, digit routing, E911, and TDM/SIP trunk configuration. Tested, deployed, and maintained voice translation solutions for CDMA, VoWiFi, VoLTE, E911, MVNO, and roaming. Provided level II troubleshooting support for translation issues and 24x7 on-call support for the SS7 and Samsung WSS networks. Managed signaling order implementations and changes for the Sprint SS7 network, including gateway screening, point code mapping, and HLR migrations. Achieved a 7% reduction in network troubleshooting time, minimizing downtime and service disruptions.

Conducted Enhanced 911 (E-911) translations testing on Sprint's wireless networks, collaborating with field technicians at remote BTS locations. Ensured accurate routing of emergency test calls to Public Safety Answering Points (PSAPs) with correct call-back numbers and location data. Orchestrated and submitted comprehensive reports containing emergency test call data for project validation and historical records. Recognized for successfully managing multiple 911 testing conference bridges, coordinating with up to fifteen field testers across various switching platforms simultaneously.

HONORABLY DISCHARGED ON JANUARY 20, 2013 WIRE CHIEF AND PLATOON SERGEANT (MAR. 2009 – JAN. 2013, MARINE CORPS BASE CAMP PENDLETON, CA) Supervised daily operations of the Communications Detachment including network issues/trouble tickets and preventative maintenance. Ensured all safety requirements were met while on deployment and during field exercises. Fiber Optics Certifications from the FOA (Fiber Optics Association) and DRAKA obtained during this tenure. DEPLOYMENT: SWITCHING NON-COMMISSIONED OFFICER (JAN. 2011 – AUG. 2011, WESTERN PACIFIC THEATER AFLOAT) Surveyed, planned, proposed, installed, and maintained the telecommunications network for the U.S. military and ten separate foreign armed forces’ organizations during exercises and operations for WestPac 11-1 deployment. Transition Switch Module (TSM) Course RedCom equipment (AN/TTC-62 Deployed End Office Suite, AN/TTC-63 Remote Subscriber Access Module) Oleoresin Capsicum (OC Spray) Level One Oleoresin Capsicum (OC Spray) certification

MIMMS CHIEF AND NORTEL SWITCHING CHIEF (JAN. 2007 – FEB. 2009, MARINE CORPS AIR STATION, MIRAMAR, CA) Maintained repair record logbooks and reported daily status of all telecommunications equipment to the Officer in Charge. Charged with identification of faulty equipment, determination of cause of fault and best repair method for 6MM+ dollars worth of telecommunication equipment. DEPLOYMENT: SWITCHING NON-COMMISSIONED OFFICER (JAN. 2008 – AUG. 2008, IRAQ) Maintained a constant telecommunications network, consisting of six Nortel Nodes (81C and 61C’s) for Al Asad Air Base, Iraq; during Operation Iraqi Freedom, National Resolution. Supervised and ensured all network outages and network issues were promptly and correctly resolved. Corporals Leadership Course Corporals Course is to provide the Marine Corporal with the education and leadership skills necessary to lead Marines. The program of instruction places emphasis on leadership foundations and a working knowledge of general military subjects. Global Knowledge Nortel Meridian 1 Installer, Maintenance Technician, Database Configuration and Management Course/Certification Transition Switch Module (TSM) Course RedCom equipment (AN/TTC-62 Deployed End Office Suite, AN/TTC-63 Remote Subscriber Access Module)

RECORD JACKET NON-COMMISSIONED OFFICER (JUL. 2004 – JAN. 2006, CAMP COURTNEY, OKINAWA, JAPAN) Supervised all preventative maintenance during monthly and weekly technical inspections. Maintained record jackets for 4MM dollars worth of United States Marine Corps equipment and insured that each piece of equipment had its own record jacket. DEPLOYMENT: SWITCHING NON-COMMISSIONED OFFICER (JAN. 2006 – OCT. 2006, IRAQ) Maintained a constant telecommunications network for Al Asad Air Base, Iraq during Operation Iraqi Freedom (OIF) 05-07 Ensured all network outages and network issues were promptly and correctly resolved.

ULCS (Unit Level Circuit Switch) Operator Course MOS 0614 operate and perform organizational maintenance on the Central Office AN/TTC-42. This switch is a computer-controlled node for multiple voice and digital data trunks/lines. Typical duties include installing and interconnecting equipment, performing limited technical control of the voice/data network, and updating the database or crypto keys to ensure reliable, secure telephone service for the user. Field Wire Mans Course Personnel holding this designation construct, operate, and maintain wire networks to link key outposts, control points, and headquarters with reliable paths for the transmission of telephone, teletype, facsimile, and digital data messages. Typical duties of this MOS are installing telephones and switchboards, laying wire and cable, adjusting equipment for proper operation, recovering wire, locating wire system faults, and operating switchboards. Field wire-men may obtain the additional skill of pole climbing if deemed necessary to perform wire functions.

-3.79 GPA, Highest Academic Honors, National Technical Honor Society