Andrea Baumann

• Effectively support the full cycle of recruitment for a designated portfolio using the ATS, Deltek including creating and posting positions, pre-screening applicants, filing reference checks, conducting background checks, and creating offer letters and transfer letters in compliance with the applicable Collective Bargaining Agreement • Coordinate onboarding of new hires including organizing and facilitating monthly corporate orientation sessions as well as managing and filing onboarding documentation • In collaboration with the HR Business Partners, provide training and guidance to new managers on the recruitment process and tools • Accurately set-up new hires within the HRIS, PeopleSoft using strong attention to detail and coordinate with the Payroll Team to ensure proper enrollment and updates in their system • Collaborated with the HR Team and an external vendor to resolve a long-standing ATS malfunction and significantly improved the onboarding experience for new hires • Plan and coordinate monthly health and safety training sessions for new hires including managing the trainer schedule, enrolling new hires in the appropriate sessions, preparing materials, and effectively resolving last minute issues • Promptly process employee requests for the Professional Development and Tuition Reimbursement programs and track program expenditures within Excel • Professionally answer daily inquiries from hiring managers, employees and candidates regarding the organization’s programs, procedures, and policies

• Demonstrated a strong understanding of the full cycle of recruitment while effectively contributing to providing quality candidates to hiring managers by reviewing approximately 25 resumes every week, conducting phone screens and screening virtual hiring fair candidates • Demonstrated proficiency in effectively using the HRIS, Dayforce and scheduling system, EasyCare to successfully complete a variety of HR administrative and recruitment tasks including maintaining up-to-date employee files and processing candidates • Utilized a high level of professionalism, empathy and problem solving skills to successfully support 43 employees on leaves of absence in the return to work process • Promoted employee engagement and contributed to the agency’s strategic goal to increase retention of Personal Support Workers by conducting 70 stay interviews with new hires • Analyzed employee feedback from the stay interviews and presented identified trends to the HR and Client Services teams to support process improvements for the onboarding experience • Effectively contributed to Health and Safety initiatives for the Personal Support Worker employee group by researching and developing informative health and safety tip sheets

• Utilized exceptional attention to detail to produce high quality case notes and documentation • Maintained up-to-date and accurate electronic client files using Catalyst, a web-based client management system, in order to track progress and demonstrate the value of our program • Conducted comprehensive risk and psychosocial interviews, created effective treatment plans and provided confidential individual and group counselling to approximately 500 clients • Successfully facilitated onboarding and training for several new employees and co-op students • Actively participated in the health and safety program within the agency through prompt hazard identification and reporting as well as assisting with risk control • Professionally coordinated with employers, human resources departments, insurance providers, and case managers to facilitate clients’ return to work and accommodation • Effectively communicated with co-workers, management, and clients both verbally during meetings as well as in written format when preparing reports and case notes • Surpassed service targets for client visits during the COVID-19 pandemic by utilizing problem solving and adaptability skills

• Managed the detailed schedule of facilitators for the delivery of the Back on Track program • Maintained accurate and up-to-date electronic documentation in the client management system, in accordance with policy, best practices and legal guidelines • Provided exceptional customer service while coordinating and facilitating the program, which involved addressing inquiries from hundreds of clients and members of the public each month • Achieved positive overall client feedback by utilizing strong interpersonal skills to administer program interviews and facilitate psychoeducational workshops and follow-up calls • Assisted with the screening of candidates and onboarding of new employees • Successfully fostered collaborative working relationships with internal and external stakeholders including clients, colleagues, Back on Track Head Office and other agencies

• Completed data analyses and developed reports and presentation materials related to the annual Service Evaluation for Student Housing Services. • In conjunction with other staff, developed evaluation plans for various programs and services offered in Student Housing (e.g. created a program to track recidivism rates related to violations of community standards, etc.). • Conducted a literature review of trends and best practices in residence life. • Determined what was needed to automate the reporting of qualitative and quantitative data for the annual residence life staff evaluation project.

• Followed detailed instructions to evaluate finished products for quality and safety. • Displayed flexibility and adapted to difficult work circumstances by coming up with creative solutions. • Organized and updated the electronic documentation matrix of all Weston Bakeries raw materials for the Corporate Compliance Department. • Audited the plant for Good Manufacturing Practices and safety infractions; compiled data in PowerPoint presentations to communicate findings.

Dean's Honours List 2020 & 2021

Highest Ranking Graduate Dean's Honours List 2013 & 2014

Dean's Honours List 2010, 2011 & 2012