aravind puvvada

* Responsibilities * Coordinate with internal and external customers as necessary. * Provide necessary business information. * Familiarize the team with the customer needs, specifications, itinerary design, maintain standards. * Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel. * Arranging cost effective air tickets for domestic and international, cancellations if any, overseas insurance as required. * Accommodation, Transport arrangements, arrange visa for international travelers and need based passports along with documentation. * Ensure deliverables are prepared to satisfy the travel requirements, cost and schedule. * Work with functional managers and the team sponsor to obtain necessary resources to support the team's requirements. * Provide guidance to the team based on client requirement and management direction.

* To manage complete Visas of the companies clients. * Expertise in handling visas for all the countries like Canada, South Africa, Australia, France, Germany, Netherlands, Norway, Singapore, Malaysia, Thailand, Dubai, Iran, China, Hong Kong…etc. * Specialist in exciting Business, Tourist and family visitor’s visa. * To manage travel including hotel booking, cars and Travel Insurance. * On behalf of the company worked in Infosys Technologies, Hyderabad as visa executive. * Responsible for handling reservations through the online Galileo, Indian Airlines and Amadeus System.

* Assisting clients in determining their itineraries & travel plans, offering them most competitive travel solutions. * Interacting with guests to troubleshoot on complaints & ensure customer satisfaction by achieving delivery service norms * Ensuring customer satisfaction by achieving timely delivery & service quality norms, building credibility and gaining market share in the territory. * Resolving customer queries, ensuring that travel requirements are dealt with efficiently and professionally & proactively taking action on service bottlenecks