Aram J.

🤖 Automation & AI-Enablement Driving efficiency by identifying manual gaps and turning them into automated, scalable workflows. • Led automation and workflow optimization initiatives that reduced manual effort and improved internal efficiency • Translated business needs into clear product requirements and supported strategic roadmap planning • Collaborated with product, engineering, and marketing teams to deliver data-backed process improvements

🚀 MarketingMind: AI Content Generator for Life Sciences I led the development of a solution that uses advanced AI to evaluate and generate high-quality, compliant content for life science marketing teams. The project started with deep workflow mapping and grew into a streamlined, template-driven content engine. Highlights: • Mapped user journeys and gathered insights using Confluence, Figma Jam, and Mural • Prototyped and A/B tested flows in Figma to validate what worked • Prioritized high-impact use cases with business users • Simplified delivery using a Jira Kanban workflow ✨ Outcome: A smoother user journey and a faster way to generate accurate, compliant marketing content with AI.

🎮 I led two teams (Blockchain + Core) to modernize internal tools and expand access to Ultra’s blockchain. The project started as a simple request to update outdated admin panel libraries, and evolved into a full developer toolkit supporting both internal teams and the broader community. Ultra Tool Kit: A decentralized developer platform designed to simplify blockchain integration. What I delivered: • Interviewed support and developer relation teams to map user journeys in Miro, identifying gaps to transform a scattered internal tool into an external platform. • Designed user interfaces in Figma to accelerate cross-functional communication, expanding the toolkit to external developers to reduce blockchain integration barriers. • Led strategic planning and Scrum ceremonies across executives, engineering, and marketing, consolidating 6 scattered tools into a unified platform to eliminate workflow silos. • Monitored user behavior and community feedback, adding new features like Schema Validator, Airdrop, and Bulk Tools ✨ Outcome: A stronger ecosystem, smoother developer experience, and higher adoption of Ultra’s blockchain tools.

📱 I led the creation of Fudy Club, a customizable loyalty program that helps restaurants personalize rewards and boost repeat orders. What started as a BI-driven exploration of customer behavior grew into a full retention engine adopted across our partner network. What I worked on: • Analyzed early data in Metabase, then partnered with a research agency to understand local market behavior and top competitors • Secured executive buy-in and worked with Legal to ensure GDPR-compliant data handling • Built wireframes in Miro, collaborated with design on prototypes, and ran the first unmoderated usability tests via Loop11 and TestFlight • Managed delivery using Scrum, validated the full end-to-end flow with internal testing tools, and aligned everything to acceptance criteria ✨ Outcome: Fudy Club was adopted by ~60% of restaurant partners and significantly improved customer retention.

🔍 I led the development of a smarter candidate search feature that gives teams a clear, comprehensive view of applicants—without overwhelming them with unnecessary inputs. What I delivered: • Defined a simplified search approach and aligned data flows across 8 engineers (data, frontend, backend), mapping risks and estimates in Miro for stakeholders • Designed high-fidelity Figma prototypes and ran usability tests to ensure every key data point was easy to access • Negotiated partnership terms and pricing with PeopleDataLab, documenting all requirements in Notion • Managed full Scrum ceremonies to drive delivery, remove blockers, and keep the team aligned • Launched the feature with a go-to-market plan—release notes, GIFs, videos, and updated subscription packages ✨ Outcome: Faster candidate discovery and a smoother workflow for teams adding talent to the platform.

🎉 Key contributions: • Organized and coordinated events end-to-end • Led team building and day-to-day coordination • Managed costs, resources, and overall consumption • Supported product development and event experience design • Drove digital marketing efforts to increase visibility • Sold tickets through targeted social media campaigns and community engagement

• Built advanced loss-prediction models using neural network backpropagation, improving forecasting accuracy and reducing revenue risk • Analyzed supply–demand dynamics and developed price-prediction models that increased organizational automation and decision-making efficiency

🚚 I focused on automating reporting, improving logistics processes, and building tools that strengthen operational performance. Business Intelligence: • Automated weekly reporting to reduce manual workload and free the team for strategic tasks • Streamlined reporting deliverables for business users through end-to-end automation • Delivered customer segmentation (RFM) and NPS analyses to guide decision-making Product & Process Improvement: • Improved first-mile delivery by creating a dedicated channel for high-value merchants, reducing delays • Mapped logistics processes to optimize costs and lead times (SLA) • Designed process and data-flow blueprints to support operational excellence • Gathered requirements and initiated development of a performance-monitoring product for employees ✨ Outcome: Greater automation, clearer insights, and more efficient supply chain operations.

🏆 Operational Excellence & Customer Engagement • Introduced gamification features that significantly boosted customer retention • Defined organization-wide KPIs and rolled out quarterly performance reviews, creating clear visibility into progress and improvement areas • Awarded Employee of the Quarter for outstanding contribution and impact

Business overview and Researching, Decision making for different parts of business, Implementing Demand forecasting with Machine Learning.

- Teacher Assistant. - Participated in regional ACM contests. - Took a leadership role in organizing and managing different events, ensuring successful and engaging experiences for all attendees. Thesis: Traffic Volume and Classification of Vehicles on Highways Using Computer Vision and Neural Networks.